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Middle Office Specialist

New York City, NY
May 20, 2020

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Sandra Williams

Yonkers, NY *****

(C) 646-***-****

(H) 914-***-****

Summary of Qualifications:

•Middle Office SME in Emerging Markets Fixed Income Securities.

•Dedicated and results driven individual with over twenty years of progressive experience in

supporting Fixed Income and Equity Domestic and Global securities.

•Developed interpersonal and communication skills, having dealt with a diversity of clients and colleagues.

•Self-motivated. Strong organizational skills

•Ability to set effective priorities and implement decisions to meet operational deadlines.

•Adapt easily to new concepts and responsibilities.


9/19-Present American Century Investments New York, NY

Middle Office Operations Senior Specialist

Supporting International/European ETF and Equity cash program desk.

Supporting efforts to expand the Middle Office footprint across global operations.

1/19-8/19 Credit Suisse Securities LLC New York, NY

Equity Cash Trade Support-Consultant

Supporting International Equity cash program desk.

Client services representative point of contact for top 100 priority clients.

4/17-9/18 Standard Chartered Bank New York, NY

Associate Director-Team Lead Credit Bonds Middle Office

•Oversight and responsibility on confirming/allocating all dollar, non-dollar Fixed Income Emerging Market and Global local Bond trades.

•Managed requests in Americas for on boarding new and existing clients’ onto Omgeo CTM and OASYS.

•Ran and sent monthly activity Americas broker dealer reports via Bloomberg (TOMS) to the Operations Risk Manager.

•Managed/submitted requests and inquiries pertaining to opening/closing client accounts.

•Part of several projects and initiative work streams that included:

•Delivered on project automating Broker Dealer positions booking via Bloomberg (TOMS) relieving F/O of manual bookings.

•Integrated VCON ALEX allocation clients into Bloomberg (TOMS) TM enabling STP trade allocations thru TM<Bloomberg View>

3/10-4/17 Standard Chartered Bank New York, NY

Senior Credit Bonds Middle Office Operations Officer

•Responsible for confirming all dollar and non-dollar Fixed Income Emerging Market and Global local Bond trades executed over various trading platforms: MarketAxess, Omgeo CTM, OASYS and ALLQ.

•Allocated Bonds via Bloomberg (TOMS), Omgeo CTM and OASYS.

•Communicated trade details and instructions to the Back Office via email.

•Liaised with the Back Office and global local custodians to ensure timely settlement of trades via DTC, Euroclear, and local markets.

•Effectively liaised with clients, Sales and Credit trading desks, and Back Office on all trade related issues.

2/06-3/10 Prudential Financial Newark, NJ

Fixed Income Senior Security Operations Associate

•Responsible for confirming all dollar and non-dollar Fixed Income Emerging Market and Global local Bond trades executed via Trade Web, MarketAxess, and BlackRock -Aladdin Dashboard.

•Retrieved/updated custodian settlement instructions from ALERT. Sent all confirmed trades to custodian banks via SWIFT and fax.

•Responsible for settling all bond trades via Euroclear, DTC, CDS, CREST, and local markets.

•Confirmed all FX trades via phone with brokers and sent all FX netting reports to custodian and brokers via fax.

•Highly effectively liaised between custodians, brokers, and trading desk on all trade related issues.

4/04-9/05 Alliance Capital Management White Plains, NY

Global Fixed Income Trade Support Analyst

•Confirmed all dollar and non-dollar High Yield, Corporate, Mortgage, Municipal, Emerging Market and Treasury Bond trades executed via Trade Web, MarketAxess, APEX and Minerva.

•Settled all bond trades via DTC, Fed wire, Euroclear, CDS, and local markets.

•Confirmed and settled all third-party FX trades via GTSS. Sent monitored trade allocations to brokers via OASYS.

•Effectively liaised between custodians, brokers, and trading desk on all trade related issues.

3/04-4/04 UBS Warburg-Consultant Stamford, CT

Operations Specialist International Prime Brokerage Settlements

•Settled all Asia, Asia-Pacific, and European RVP/DVP and FOP trades.

•Verified security positions on ADP and reconciled/resolved fails and trade breaks.

•Set up and sent out all delivery instructions on Keylink. Monitored all SWIFT messages.

8/01-5/03 Deutsche Bank Asset Management New York, NY

Asset Management-Team Leader International Equity Trade Support

•Led all Trade Support functions and responsibilities on the International Equity portfolio program desk.

•Ensured all Emerging Markets and Global Equity trades settled on time via Euroclear and local markets.

•Led team in two successful MSCI rebalances, resulting in significant profit gain for the bank.

•Initiated the use of electronic trade processing (TPM), which increased speed, accuracy, effectiveness, and volume of trades executed per day.

•Established rapport and credibility with diverse groups ranging from brokers to Vice-Presidents.

3/98-8/01 Deutsche Bank Asset Management New York, NY

Asset Management-Domestic Portfolio Equity Trade Support

•Handled all back office operational responsibilities on the Domestic Equity portfolio program desk.

•Settled DVP, RVP, and FOP trades and assisted in opening all new accounts.

•Resolved and researched trade breaks, buy-in’s and updated fail report.

•Affirmed all confirmations via DTC.

•Executed all program trades and broker files via TPM

•Involved in four successful Russell Index Rebalances.


BBA Finance and Investments, 1997

SKILLS: Bloomberg (TOMS), MarketAxess, Omgeo CTM, OASYS, FIX, Symphony, MS Office Suite, DTC, ADP, SWIFT, ALERT, Trade Web, ALLQ, GTSS, BlackRock-Aladdin, Keylink, TPM, Bloomberg Failstation

•Exceptional strong organizational skills. Exceptional listener and communicator who effectively conveys information both verbally and in writing.

•Flexible team player who thrives in environments requiring the ability to effectively prioritize and balance multiple concurrent projects.

•Personable professional whose strengths include cultural sensitivity and an ability to build rapport with a diverse workforce in multicultural settings.

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