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Customer Service Information

Jeddah, Makkah Region, Saudi Arabia
May 20, 2020

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E-mail :

Mobile : 009**-*********

Jeddah, Saudi Arabia

Career Objective

To be associated with a progressive organization that gives me a scope to apply my knowledge and skills and involve my self as part of the team that dynamically works towards the growth of the organization.

Education & Qualifications from Co- operative College,Mannarkkad, Calicut University, Kerala, India 2009-2012

Plus Two from Calicut University, Kerala, India 2005-2007

SSLC from F.M.H.S Karinkallathani, Kerala, India 2004

Work Experience

VFS Global Jeddah (2013 – Present)

VFS Global is an outsourcing and technology services specialist for governments and diplomatic missions worldwide. The company manages visa and passport issuance-related administrative and non-discretionary tasks for its client governments.

Designation: Customer Service officer

Job profile:

Need to oversee all aspects of the Visa and Immigration Service, ensuring that the process runs smoothly.

Need to interview all clients and deal with all applications face to face and by post to ensure that the client is suitable.

I must oversee the completion of all relevant visa and immigration documents and ensure that they are received within the time limit set by the government.

It must ensure that all of the information provided by the client is accurate and correct, preparing and checking all legal documents.

Need to prepare all fee quotes and any information required by clients, colleagues or authorities.

Need to maintain strong working relationships with all clients and colleagues.

It must be able to help the client to obtain Visas, Green cards and other documentation required.

Need to take full responsibility of all Immigration issues and operations, remaining up to date with any changes to legislation

The Saudi Vetonit Co. Ltd. (Saveto) (2012-2013)

Company profile: The Saudi Vetonit Co. Ltd. (Saveto) industry leader in building finishing materials with concrete foundation and gypsum in the Middle East. And Saveto produces more than 40 kinds of these materials, and many of them in different colors. And our production lines for these materials, including: regular plaster mixes and thick for use internally and externally, ceramic tile glue and finishing products other buildings

Designation: Store keeper

Job profile:

Maintain receipts, records, and withdrawals of the stockroom

Receive, unload, and shelve supplies

Perform other stock-related duties, including returning, packing, pricing, and labeling supplies

Inspect deliveries for damage or discrepancies and report those to accounting for reimbursements and record keeping

Rotate stock and coordinate the disposal of surpluses

Ensure adequate record keeping and manage all documentation to confirm proper stock levels and maintain inventory control

Coordinate the handling of freight, the movement of equipment, and necessary minor repairs

Technical & IT skills

Accounts trainee ( Tally)

Ms Office ( Ms Excel, Word, PowerPoint)

Hardware and Networking.

Personal Details

Date of birth : 31-01-1989

Father's Name : Mohammed Ali .k

Iqama No : 232-***-****

Marital Status :Married

Linguistic Ability

Speaking : English, Arabic, Hindi, Malayalam, Tamil,

Reading and Writing : English, Arabic, Hindi, Malayalam


I hereby declare that the above given information is true up to my knowledge and belief.

Place : Al Salama, Jeddah


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