TREVOR HENSON

addcjh@r.postjobfree.com 949-***-****

Education

California State University, Fullerton

Bachelor of Arts in Business Administration

Concentration in Operations and Supply Chain Management

Proficient with Microsoft Systems - Word, Excel, PowerPoint and others

Experience

FEDEX Freight – Harrison, AR

Transportation Planner / March 2019 - Present

Responsible for coordinating and communicating all line haul activities and goals in a region. Utilize projections and allocate loads to drivers while routing freight to save on time and costs.

- Analyze freight flow information and determine trends to make recommendations for improvement.

- Effectively educate service centers and drivers of policies and procedures outlined in drivers manual

while ensuring compliance of all applicable laws and regulations.

- Maintain computer records of all daily line-haul activity, monitor cube percentage, service percentage,

weigh of loads and delay time.

- Communicate with dispatch at various terminals and with dock leadership to coordinate the

movement of trailers and freight.

- Monitor and analyze all opportunities to cut costs and improve efficiencies.

- Review drivers Hours-of Service logs to ensure compliancy with all applicable laws/regulations as

well company policies/procedures.

FEDEX Freight – Irvine, CA

Dock Mentor / August 2015 - February 2019

Responsible for training new associates by creating a positive learning environment for coaching, while also following company guidelines for safety, quality and efficiency.

- Assist new employees with documentation and site tours.

- Administer proper standardized education as well as on-dock training.

- Certify new employees on proper freight handling equipment like forklifts.

- Mentor new and current employees on safety and operations policies.

- Ensure operations are running efficiently and safely.

FEDEX Freight – Irvine, CA

Part-Time Service Center Support / July 2014 - February 2019

Responsible for handling the needs of customers, processing documentation that accompanies the movement of freight, and performing other administrative and customer service duties as necessary in the daily operation of the service center.

- Perform administrative/clerical functions, including but not limited to, maintaining

files, copying, imaging, answering phones and data entry.

- Enter freight shipment information into computer system to include, but not limited

to, accurately status shipments, generate freight bills and/or correct freight bills, etc.

- Administer freight pick-up process, as required.

- Provide accurate information and assistance to customers, which includes determining

pick-up and/or delivery needs, problem resolution and updating systems.

FEDEX Freight – Irvine, CA

Freight Handler/Dockworker / July 2012 - February 2019

Transport freight across dock area to/from trailers for loading to trailers.

- Perform freight handling using appropriate motorized and manual equipment,

including but not limited to: forklift, pallet jack and hand truck.

- Secure freight inside trailers using appropriate tools and supplies.

- Verify documentation matches freight description using current electronic or

manual system.

- Verify and complete required documentation and reports.

- Assist customers with freight and freight documentation as needed.

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