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Customer Service Accounting

Broomfield, CO
May 20, 2020

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Ward Steinberg * **** Vance Street #*** * Westminster, CO 80021 * 720-***-****


Colorado General Assembly

House of Representatives Finance Clerk

Denver, Colorado

06/2012 – 12/31/2019

Input monthly and bi-weekly payrolls for legislative aides and House Services staff

Audit time sheets

Reconcile monthly and bi-weekly payrolls utilizing Excel spreadsheets

Orientation training for new hires

Handle accounts payables

Pay vendors

Enter new hires, promotions, terminations and resignations in the personnel system

Handle benefits for employees in BenefitSolver for new hires, life events and open enrollment

Maintain employee personnel files

Manage the mass transit discount program for House aides Colorado Department of Natural Resources

Payroll Officer / Accounting Technician

Denver, Colorado

11/2010 – 05/2012

Ensure accurate and timely payment of temporary and permanent employees

Process and check payroll and personnel forms

Reconcile monthly payroll for DNR’s nine Divisions

Prepare Journal Vouchers and Payment Vouchers

Research and process travel and expense reimbursements

Use KRONOS timekeeping system

Filing and office mail distribution


Ward Steinberg * 9040 Vance Street #108 * Westminster, CO 80021 * 720-***-****

Colorado Department of Education

Payroll Officer / Accounting Technician

Denver, Colorado

04/2009 – 10/2010

Process monthly and bi-weekly payrolls for about 400 employees

Audit time sheets

Ensure correct grant and other funding sources are charged for payroll according to federal and private guidelines, standards and policies and state fiscal rules

Enter payroll batches in payroll system

Check personnel benefits selections and enrollments in payroll, personnel and benefits systems

Reconcile payroll expenditures

Assist training payroll and accounting technician at the Charter School Institute

Prepare Cash Receipts for benefits prepays, overpayments and Workers Compensation

Provide excellent customer service for employees and management directors in person, on the telephone, and writing emails, memos and letters

Develop Excel spreadsheets to communicate and analyze accounting information

Work independently and manage time to meet deadlines for a multitude of tasks

Research and enter tax dependents in personnel system 3

Ward Steinberg * 9040 Vance Street #108 * Westminster, CO 80021 * 720-***-****

State of Colorado Department of Revenue

Payroll Officer / Accounting Technician

Denver, Colorado

05/2007 – 03/2009

Process monthly payroll for about 1,500 employees

Calculate overtime and shift differential pay according to FLSA, DPA and agency standards and policies

Enter payroll batches in payroll system

Use Document Direct and CPPS to check payroll batches and other employer-relevant data such as benefits selections and enrollments

Request refunds, CHOP checks, W-2 corrections and other employee matters from the Central Payroll office

Write and send the first through third notices to employees with outstanding accounts and send to collections if necessary

Arapahoe Community College

Accounting Technician

Littleton, Colorado

11/2005 – 04/2007

Develop guidelines, forms and procedures to improve and standardize tuition appeals process

Research tuition appeals at other Colorado community colleges, the Colorado Community College System (CCCS) and Colorado Commission on Higher Education


Conduct meetings with stakeholders in the tuition appeals process (department deans, administrations, staff and students)

Distribute and archive daily and end-of-month reports for accounting office

Reconcile general ledger and bank statements for college departments’ purchases with purchasing (procurement) cards

Answer hotline for the Hope Tax Credit information line

Purchase office supplies for the accounting office 4

Ward Steinberg * 9040 Vance Street #108 * Westminster, CO 80021 * 720-***-****

Front Range Community College

Accounting Technician / Cashier

Westminster, Colorado

08/2002 – 10/2005

Receive and post payments to student accounts

Enter miscellaneous payments from college departments in MS Access

Reconcile bookstore batch reports and balance sheets in Microsoft Excel

Research and resolve student account discrepancies

Prepare bank deposits

Provide excellent customer service

Practice and maintain security measures for the safekeeping of monies and sensitive data and documents

Exercise a high level of privacy retention in compliance with state and federal laws and standards


Madison Area Technical College

Marketing, AAS

Madison, Wisconsin


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