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Manager Sales

Abu Dhabi, Abu Dhabi Emirate, United Arab Emirates
May 20, 2020

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J.J. Vidal

Al Reem Island, Abu Dhabi, UAE. M: 056-***-****

Ø Accomplished Hospitality and F&B results-driven professional offering proven management-level experience with 25+ years in Management Hotel Functions including, but not limited to overseeing all operations and financial practices.

Ø Spearhead the preparation, presentation and subsequent achievement of the annual operating budget, Sales and Marketing Plan and capital budget while ensuring that monthly financial outlooks meet timely and accurate expectations.

Ø Develop and support the implementation of strategies to successfully achieve the financial and operational targets through the establishment of clear expectations, procedural policies and strong leadership. Ø Develop and lead highly productive cross-functional teams, through proactive leadership, high impact team management, robust coaching and people development skills. Ø Provides process improvement and applied business analytics across the operations and infrastructure components of the organization to improve efficiency resulting in superior levels of performance. KEY ACCOMPLISHMENTS

• Received Six Regional Industry awards consecutively from 2014 to 2019.

• Increased hotel profitability and maintained sustainability from $900.000 yearly to over $2.5 million yearly through strong Sales & Marketing strategies.

• Created a guideline of standards by implementing a customer satisfaction system allowing direct client feedback on daily and weekly activities, which improved guest satisfaction.

• Successfully led a team of 300+ F&B professionals across all outlets within the group in the delivery of key strategies aligned with the company’s business goals. KNOWLEDGE AND EXPERTISE

• Operating and Capital budget • Process Improvement • Conflict Resolution

• Strategic Planning/Analysis • Sales and Marketing • Team development

• Strong Business Acumen • Customer focus • Critical Thinking Skills PROFESSIONAL EXPERIENCE

Barbacoa Mexican Restaurants, Abu Dhabi, UAE – General Manager 2014 to Present

• Established restaurant business plan by surveying restaurant demand; conferring with people in the community; identifying and evaluating competitors; preparing financial, marketing, and sales projections, analyses, and estimates.

• Meet restaurant financial objectives by developing financing; establishing banking relationships; preparing strategic and annual forecasts and budgets; analyzing variances; initiating corrective actions; establishing and monitoring financial controls; developing and implementing strategies to increase average meal checks.

• Attract patrons by developing and implementing marketing, advertising, public and community relations programs; evaluating program results; identifying and tracking changing demands. Nando’s Restaurants, Dubai, UAE – Operations Manager 2013 to 2014 Hospitality Trade Expert – Seasoned Manager

Delivering proactive and transformational Hospitality and F&B leadership to drive growth and achieve organizational excellence through key Management strategic initiatives

J.J. Vidal

Al Reem Island, Abu Dhabi, UAE. M: 056-***-****

• Monitoring business indicators (Sales Year On Year & Actual vs. Budget; GP; Ticket Avg; Menu mix; Day parts; Complaints; Labour T/O; Payroll vs. T/O).

• Overseeing the financial management of each restaurant portfolio, including developing, implementing and developing budgets.

• Helping area managers to determine their needs, and plan implementation of strategies for achieving their goals and marketing plans.

Fiesta Bistro/Cafes, Dubai, UAE – Business development Manager 2012 to 2013

• Restructured and rebranded company to increase profit by over 12%.

• Effectively managed staff of over 50+ employees increasing workflow and organization.

• Redesigned menu to focus on Mediterranean cuisine as the new concept. BWB Services, Ottawa, Canada – Event Coordinator 2011 to 2012

• Managed and created budgets for upscale events for high profile clientele including government officials, celebrities, and corporate clients.

• Successfully spearheaded 40+ events that surpassed expected projected revenue figures.

• Managed staff of over 40 employees to create the desired atmosphere for each client. Peachtree Inn, Kingston, Canada, – General Manager 2004 to 2010

• Successfully managed all operations and financial functions for a 76-room hotel.

• Improved efficiency of spending within the hotel and cutting cost by 20% within each fiscal year.

• Tracked the leases of financial transactions such as rent, sublease payments, renewals, taxes and property expenses.

Golden Paradise Hotel, Margarita Island, Venezuela – Assistant General Manager 1997 to 2003

• Promoted and achieved significant increases in repeat guest percentage.

• Directed and coordinated the food and beverage operations of all hotel facilities.

• Participated in the development of the Hotel’s F&B standards, recruitment and training of staff members. EDUCATION AND TRAINING

-Academy of Learning Career and Business College, Kingston, Ontario Business Administration

-College LaSalle, Montréal, Québec

Hotel and restaurant Management

-Centennial Academy, Montréal, Québec

Political science Major, Minor in Economics


Date of Birth: March 4th, 1964 Marital Status: Single Driving License: B-Light Vehicle Residence: Al Reem Island, Abu Dhabi, U.A.E Interests: History, Sports and Traveling Nationality: Canadian/Venezuelan Languages: Fluent English and Spanish, Advanced French

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