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Social Media Customer Service

Los Angeles, CA
35000-40000/ year
May 22, 2020

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Los Angeles, CA *****


I`m easy going with a professional attitude, willing to learn and take initiative. I work well with or without supervision, effective alone or in a team. I enjoy achieving my goals and seeing the results of my efforts. I love creating and designing and take my passion to work. Portfolio:

Social media design samples: Authorized to work in the US for any employer

Promotions Coordinator

Ling Ju Li Education Technology - Beijing, China

July 2016 to November 2019

• Helped expand company customer base by organizing and conducting monthly promotional events

• Responsibilities included designing and performing in live online presentations and lesson demonstrations for investors, school principals, parents, teachers, and students.

• Assisted in routine tasks such as managing social media, proofreading, and editing promotional articles. Language Tutor

Da Feng Che ESL training center - Beijing

September 2015 to June 2016

• Supervised and trained teachers' assistants in classroom control and lesson planning

• Cooperated with the curriculum design team to create an effective lesson plan catered to the needs of both advanced and beginner students

• Classroom teaching ESL students aged 6-11

• Coordinated and participated in promotional campaigns

• Helped maintain a loyal client base by communicating with customers, keeping them informed of their children's progress, as well as addressing their concerns in a professional manner Social Media Coordinator

New York Jet Club - Los Angeles, CA

July 2014 to July 2015


• Created various logo designs for print and web

• Managed company`s Instagram page

• Edited photos using Lightroom and Photoshop

• Cooperated with the company`s marketing managers to create perfect SMM strategy Bachelor's in Economics

Baikal state University of economics and law

September 2007 to August 2012

Adobe Photoshop (4 years)

Microsoft Office (5 years)

Curriculum Development

Adobe Lightroom (1 year)

Layout Design

Customer Service

Customer Focus & Orientation — Highly Proficient

May 2020

Responding to customer situations with sensitivity. Full results: b41dcd9c9f73b8d4365c150d342ee29eeed53dc074545cb7

Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.





Fluent in English, Russian, and Mandarin


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