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Customer Service Sales

Location:
Saskatoon, SK, Canada
Posted:
May 21, 2020

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Resume:

VAISHNAVI PATEL

***-*** ******* **** *********, S7M3J1,306-***-****, addc5f@r.postjobfree.com

EXECUTIVE SUMMARY

I like to utilize my skills, in order to increase productivity of organization and individual growth.

Thorough knowledge of Accounting.

Strong analytical, problem solving, organizational ability.

Written and communication skills.

Excellent customer service, critical thinking and analytical skills.

Strong experience is reviewing financial statements, credit bureau and income documents.

Proficient in MS office suite, including excel and power point.

Strong Intermediate accounting skills with strong knowledge of AP/AR.

Motivated, flexible and hardworking with commitment to lifelong learning.

EDUCATION / TRAINING & CERTIFICATES

Master of Business Administration in Finance

Bachelors of Commerce

INVESTMENT FUNDS INSTITUTE OF CANADA (IFIC) PROGRAM

On the process of completing the above course online.

EMPLOYMENT HISTORY

Walmart, Saskatoon

Customer Service Manager October 2017-Current

Greet customers with positive and enthusiastic attitude to make them feel welcome.

Trained cashiers to Influence customers to apply for Walmart Master Card by reviewing their financial profile.

Plan and direct staffing, training, and performance evaluations to develop and control sales and service programs.

Provide excellent customer service and fulfill all the transactional needs of the clients.

Receive payment by cash, check, credit cards, vouchers, or automatic debits.

Allocating unwanted products to right areas which are brought by customers at check out, this assist fulfilment team to take those products to their designated areas avoiding placing products at wrong bays.

Issue receipts, refunds, credits, or change due to customers Establish or identify prices of goods, service or admission, and tabulate bills using calculators, cash registers, or optical price scanners.

Count money in cash drawers at the end of shifts to ensure that amounts are correct and that there is adequate change.

Maintain clean and orderly checkout areas.

Communicating with management and sales floor associates to maintain Front-End coverage.

Co-ordinating the lunch/break schedules for cashiers, and courtesy desk associates.

Tandy Leather, Saskatoon

Sales Associate, Inventory July 2017-September 2017

Greeting customers, responding to questions, improving engagement with merchandise and providing outstanding customer service.

Operating cash registers, managing financial transactions, and balancing drawers.

Achieving established goals.

Directing customers to merchandise within the store.

Increasing in store sales.

Superior product knowledge.

Maintaining an orderly appearance throughout the sales floor.

Introducing promotions and opportunities to customers.

Cross-selling products to increase purchase amounts.

Axis Bank –Ahmadabad

Data Support, Accounts Manager September 2015-September

Keeping records of office assets and file management.

Preparing Vouchers, entering Quotations & Bills.

Preparing import documents and coordinating the same.

Be the primary point of contact and build long-term relationships with customers.

Help customers through email, phone, online presentations, screen-share and in person meetings.

Develop a trusted advisor relationship with key accounts, customer stakeholders and executive sponsors.

Ensure the timely and successful delivery of our solutions according to customer needs and objectives.

Communicate clearly the progress of monthly/quarterly initiatives to internal and external stakeholders.

Forecast and track key account metrics.

Update job knowledge by participating in educational opportunities; reading professional publications; maintaining personal networks; participating in professional organizations.

Enhance department and organization’s reputation by accepting ownership for accomplishing new and different requests; exploring opportunities to add value to job accomplishment.

CHARTERED ACCOUNTANT – AHMEDABAD

Accountant, Customer Service August 2013-August 2015

Thoroughly reviewed financial statements and tax audits to correct any discrepancies.

Tracked all spending against approved requests.

Analyzed costs and revenues to project future trends.

Supplied detailed tax documentation needed to submit accurate corporate returns.

Assisted with quarterly audit preparation and closing reports.

Maintaining and Keeping record of files.

Interests & Activities

Playing Chess

Solving Puzzles

Reading books

References

References is upon the request



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