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Manager Contact Details

Location:
Doha, Qatar
Salary:
$ 3.5 K (QR 10.5 K)
Posted:
May 19, 2020

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Resume:

Curriculum Vitae

Energetic and hard-working wellness professional with over twelve years of professional experience seeking spa and salon management opportunities

Employment History:

Supervisor Octoberl ‘18 – Current

J Hair Care, Qatar

Duties included:

Assisted the owner of the business for complete pre-opening procedure and prepared documentation. (E-Commerce based)

Developed and executed plan for the initial set up of business including interior, equipment, raw materials, packaging materials and staff.

Recruited and trained staff for their respective jobs.

Researched and created original hair care products for the company.

Provided information and recommendation about the products to customers

Managed budget, finance, admin, procurement, production, store and distribution within ISO/IAS standard.

Facilitated and arranged regular meetings and discussion with all personnel as required by the company.

Handling operations, orders and shipping (deliveries)

Set and achieved weekly and monthly reports and business targets.

Developed and delivered new and innovative ideas to ensure customer satisfaction.

Assisted in creating and executing marketing and advertising plans/campaigns for the company and products.

Guided and implemented health and safety rules for the work place.

Manager January ‘17 – December ‘17

Glambar Beauty Lounge, Doha Festival City, Qatar

Duties included:

Assisted team to develop business setting up of the Beauty lounge

Recruited and trained staff for their respective jobs

Introduced Zenoti application system to help improve staff and product productivity

Provided information and recommendation about the services to customers

Handling operations, reservations and payments

Set and achieved weekly and monthly business targets

Facilitated and arranged regular meetings and discussion with staff and owners

Developed and delivered new and innovative ideas to ensure guest satisfaction

Organized company events like seminars, photoshoots and free workshops

Salon Manager November ‘13 - November ‘14

Grace Beauty Salon, Qatar

Duties included:

Developed business plan for the salon

Implemented complete set up of salon, including inventory procurement and management, creating service menu, recruiting and training staff

Provided information and recommendation about the services to customers

Handled operations, scheduling, reservations and payments

Set and achieved weekly and monthly business targets

Facilitated and arranged regular meetings and discussion with staff and owners

Developed and delivered new and innovative ideas to ensure guest satisfaction

Assistant Manager May ‘12 - October ‘13

Al Houdaj Salon and Spa, Qatar

Duties included:

Developed business plan for the salon

Implemented complete set up of salon, including inventory procurement and management, creating service menu, recruiting and training staff

Provided information and recommendation about the services to customers

Handled operations, scheduling, reservations and payments

Set and achieved weekly and monthly business targets, including retail

Facilitated and arranged regular meetings and discussion with staff and owners

Developed and delivered new and innovative ideas to ensure guest satisfaction

Fitness Professional April ‘11 - April ‘12

Contours Express, Qatar

Duties included:

Created fitness plans and nutrition charts for clients based on their fitness goals

Developed workout routines for clients based on fitness and nutrition charts

Introduced aqua aerobics as a workout program and trained staff

Aerobics Instructor March ‘10 - April ‘11

Indian Club, Qatar

Duties included:

Created fitness plans and nutrition charts for clients based on their fitness goals

Developed aerobics routines for clients based on fitness and nutrition charts

Head Therapist April ‘00 - June ‘03

Rehab Salon, Qatar

Duties included:

Performed various beauty and body treatments

Managed reception and scheduled staff and client appointments

Kept daily records of business and accounts

Resolved client complaints and incorporated feedback into work

Education and Qualifications:

Anjali Ayurveda and Research Center, Kerala, India 2016

Certification in Ayurveda and Panch Karma Therapy

Certification in Yoga Therapy

Tajmeel International Beauty Academy 2013

Carlton Professional Diploma in Beauty Specialist and Facial Machine

Carlton Professional Diploma in Body Therapy and Electrical Machine

ITEC Body Treatments Diploma with body analyzing and body machines

ITEC Beauty Specialist Diploma with skin analyzing and facial machine

Anatomy & physiology

Health, safety and business awareness.

Salon/Spa operation and management

Ananda Spa Institute, Hyderabad, India 2010

CIBTAC skin care and eye treatment diploma with facial machines

CIBTAC body treatment diploma with machines

Indian Academy of Fitness Training, Mangalore, India 2009

Advance Diploma in Fitness and Gym Instruction

Certificate in Primary and Advanced Pilates Instructor Training

Certificate in Spinning Instructor Training

Certificate in Aerobics Instructor Training

Certificate in Diet and Nutrition

Vocational Qualifications

Microsoft Office Suite and various web technologies

Familiar with Salon and Spa Software

Products trained in:

oDermalogica

oThalgo

oAyurveda Products (Oil)

oNail Product - LCN, OPI, Essie

oHair Products - Kevin Murphy, Gold well, Kerasilk

Language Skills: Fluent: English, Hindi, Gujarati



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