Administrative Assistant Office

Shari Gaesser

Cell Phone: 813-***-**** • E-mail: ***********@*****.***

Qualification Summary

Administrative Support professional experienced working in fast-paced environment requiring strong organizational and interpersonal skills. Confident in interaction with individuals at all levels and a commitment to superior customer service. Detail-oriented, resourceful with ability to multi-task projects to completion in a timely manner while maintaining a positive atmosphere for students, staff, and the public. Excellent written and verbal skills. Proficient in current technologies including Outlook, Word, Excel, PowerPoint, and travel scheduling applications. Ethical and trustworthy with confidential information.

Experience

Executive Support (10 plus years supporting executives at large corporations and universities)

Primary administrative support for the executive vice president of a national corporation (Freddie Mac)

Executive administrative support for a vice president of a national corporation (Fannie Mae)

Administrative assistant for the Associate Dean of student affairs (USF College of Pharmacy)

Administrative Support/Registrar

Maintain and report student information to the N.H. Department of Education

Review, analyze and maintain transcript information

Process student admissions and withdrawal information

Maintain and communicate scholarship data

Schedule student, teacher and parent counseling appointments

Special event planning throughout the school year – College Visits, Graduation

Provided administrative support to executives including Associate Dean, Senior Vice President, Vice President, Directors, and Principals

Maintained a conflict-free calendar and meeting schedule for executives

Arranged and coordinated extensive travel and related logistics

Prepared meeting agenda, statistical reports, and spreadsheets

Planned and executed major divisional, departmental events and overseeing space management functions

Managed office operations to include recruiting, supervising and writing staff evaluations

Acted as liaison between executives and human resources, budget department, maintenance, internal audit, procurement and transportation

Processed and validated payroll data for complete and accurate information to meet federal and state standards

Served as point of contact for employees and management with questions related to payroll processing, benefits eligibility, and employee status

Created reports for budget, available-to-spend, payroll, and headcount allocation

Managed budget expenses for numerous student events

School Board and Town of Milton Recording Secretary (part time supplemental employment)

Take and transcribe minutes of School Board Meetings

Take and transcribe minutes for Town of Milton Budget Committee

Knowledge of parliamentary procedures and public school terminology

Customer Support Service and Management

Office manager and coordinator for mortgage loans processing

Provided customer service at a large call center; identified and verified fraudulent activity

Work History

2017 – Present Registrar and Guidance Assistant Nute Middle and High School

Milton, NH

2018 – Present Recording Secretary Budget Committee

Town of Milton

Recording Secretary SAU61 School Board

Town of Farmington

2015 – 2017 Administrative Specialist USF – College of Pharmacy

Associate Dean’s Office of Student

Affairs and Assessment

2014 – 2014 Administrative Assistant – Temp position US Patent Office, Alexandria, VA

2014 – 2015 Administrative Assistant Fannie Mae, Washington, DC

2010 – 2011 Project Analyst III

2012 – 2013 Secretary IV and Office Manager School District Hillsborough County

2007 – 2009 Tampa, FL

2011 – 2012 Fraud Account Supervisor Capital One, Tampa, FL

2001 – 2007 Office Manager Mortgage Companies Contractor, Tampa, FL

1989 – 1998 Executive Coordinator – Multifamily Division Freddie Mac, McLean, Virginia

Quality Control Specialist – Multifamily Division

Administrative Assistant – Risk Management

Skills

Maintain high standards of confidentiality and discretion

Proficient using Google Office, Microsoft Office, Excel, Publisher, Outlook, and PowerPoint

Proficient using FAST, OASIS and Canvas systems

Proficient using Doodle Poll, Qualtrics Survey System and i4See DOE Reporting System

References upon request

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