CURRICULUM VITAE

KINGSLEY BUAH

Country: Ghana

Mobil: +971*********

Passport no: G1381124

Visa status: Employment

Marital status: Single

Email: addby3@r.postjobfree.com.

Career Objective:

To get a challenging role as waiter to be able to display positive attitudes and behaviors, which demonstrate an awareness and willingness to respond to customers in order to respond to and meet their needs, requirements and expectations to the benefit of an organizational goals.

Career Summary

●A well-presented, articulate and confident individual with a proven ability to provide exceptional customer service and ensure that customers leave with a lasting positive impression of their visit.

●Experience of working with customers and colleagues from different cultures and backgrounds.

●Experienced in dealing with the public and comfortable in a selling role.

●Experienced in providing the best service to the customer

Employment History:

10 2016 TO 03 2018 (Barista Maestro/Assistant Manager )

COSTA COFFEE-Dubai, United Arab EMIRATES

LE’TO CAFÉ RESTAURANT (Bar Supervisor)-Dubai

JULY 3, 2018 TO PRESENT

Responsibilities

• Engaging customers and surpassing their needs.

• Taking orders and ringing up sales.

• Preparing and serving coffee and other drinks.

• Preparing and serving simple snacks.

• Developing barista skills and helping train new hires.

• Maintaining the store environment and equipment.

• Re-stocking inventory and communicating store needs.

• Ensuring food safety measures are met.

• Recommending product and process improvements.

• Greet customers with pleasant smile, present menus, and explain daily specials to c

Relevant Skills

• Computer skills- Word processing, excel applications.

• Effective communication skills- oral and written.

• Ability to carry out administrative functions including typing, stock control and customer inquiries.

• Equally effective working alone as well as within a team environment.

7, 2010- FEBRUARY, 6 APRIL 2015 (SALES ADMISTRATOR-SHOPRIGHT)

Accra Mall-Accra, Ghana

Responsibilities

●Guiding the buyers to make their choice in purchasing a particular product.

●Dealing effectively with credit card payments.

●Attending and dealing with customer related problems.

●Assist with placement of orders, refunds, or exchanges.

●Take payment information and other pertinent information such as addresses and phone numbers.

●Answer questions about warranties or terms of sales.

●Act as the company gatekeeper.

●Suggest solutions when a product malfunctions.

●Handle product recalls.

●Attempt to persuade customers or prospects to make a purchase decision and so on.

●Recommending product and process improvements.

●Greet customers with pleasant smile, present menus, and explain daily specials to customers.

Courses/ Training

●Up selling and on selling trainings.

●Worked as a sales promoter for GA Rural Bank( 2015)

●Microsoft applications-Bita system consult (2010) –Accra, Ghana

●Managing a Business 2 day course, costa head office.

●Food hygiene trainings and so on.

Interests/Community Activities:

●Teaching.

●Reading/ learning.

●Playing Football.

Education

22nd September, 2013-23rd June 2016-BBA (Marketing/Advertising)

Jayee University, Ghana.

19th September, 2011-24th June, 2013-DBA (Marketing/Advertising)

Jayee University, Ghana.

Referees

Available Upon Request.

Contact this candidate