JANETT P. CANTOS
Mobile # +965-********
Salmiya, State of Kuwait
To achieve professional satisfaction, career progression and personal development by working in an environment that encourages growth and enriches experiences aimed towards having a successful role in a successful business organization.
Surfaces Pro general Trading Company
January 5, 2020 – Up to Present
Office Manager / Personal Assistant
Experience managing budgets or working with numbers is a must, experience ordering and maintaining supplies is a plus. Outstanding communication skills, both in written and verbal communication. Leadership skills, including the ability to delegate, supervise and see tasks through from start to finish. Project management experience, especially of projects involving complex problems and multiple competing interests and factors, is essential
Responsible for supporting high-level executives and management or entire departments. Provides administrative support and performs numerous duties, including scheduling, writing correspondence, emailing, handling visitors, routing callers, and answering questions and requests.
Mabanee Company-The Avenues Mall
February 2016 – Up to Present
Executive Receptionist – Admin Mall Management
A front office receptionist is often the first face visitors to your offices see. They are largely responsible for the first impression people have about a company. The demeanor of a front office receptionist is vital to company operations, and the receptionist’s level of courtesy can have far-reaching consequences. Proper training for this role is essential, as well as clearly outlining what is expected of the employee throughout her workday.
Guest Service Employee - Admin Tenant Relation
Mabanee Company (The Avenues)
May 9, 2013-January 2016
A customer service representative interacts with a company’s customers to provide them with information to address inquiries regarding products and services. In addition, they deal with and help resolve any customer complaints. For instance, a customer representative may assist you in opening an account or help you to resolve a problem if you cannot access your account or if your order never arrived. Usually, customer service representatives gather their information via a telephone call.
MMC Catering, Lenotre Paris, Kuwait
April 04, 2009-October 15, 2012
Outlet Cashier/Sales Lady
Sameer Sayed Company Mr. Baker Group
October 08, 2004-April 15, 2008
Receive payments by cash, checks, credit cards etc.
Issue receipt, refunds, credits or change due to customers
Ensure proper controls are in place, which include pro-acting to situation, reacting to problems and responsible for decisions
Answer telephone calls and handle customers’ queries if any
Provide training and assistance to new joined staff
Report all customers’ comments to the managers and supervisors
Maintain confidentiality of records and information
Experience and handling incoming / outgoing call.
Capable of organizing, manage and keep general filling system (paper works).
Computer skill such as Microsoft Office (word, excel, and PowerPoint).
Provide excellent verbal / written communication skills.
Manage office equipment and office space (Print, Fax, Scan, and sending emails).
Organize booking / reservation of clients.
Office Management for Professionals
By: Ms. Malene Job (AUK-CCE)
Oct-30th to 31th 2018
Advanced Customer Service -Attitude of Service
By: Maya Dabbous
May 19th-31th, 2016
Fire & Safety Distinguisher Training
By: Charles Osayameh
Heart Saver First Aid CPR AED
American Heart Associate Course
Dr. Najeeb O. Al Othman
22th-23th December 2013
Interpersonal and Communication Skills
Shaikha K. Al Ajran
15th-16th July 2013
Hassan’s Optical Clinic
Marina Mall-Al Fanar Mall
Dec.27, 2012-Feb.04, 2013
TERTIARY : University of Batangas, Philippines
Bacherlor of Science in Nursing
SECONDARY : Bauan High School
Bauan, Batangas, Philippines
PRIMARY : Laurel Elementary School
Laurel, San Pascual, Batangas, Philippines
SY – 1990-1996
Date of birth : October 28, 1983
Height : 5’1
Age : 36
Sex : Female
Citizenship : Filipino
Civil Status : Married
Language : Tagalog, English & Arabic
Visa : Visa 18-Transferable
I hereby that the above information is true and correct to the best of my knowledge and belief.
Janett P. Cantos