KARINA

BOLDEN

LaPlace,Louisiana

985-***-****

addbtq@r.postjobfree.com

OBJECTIVE

Motivated and detail-oriented Process Technology Student offering valuable contributions in all facets of administrative activities. Recognized for exemplary time management, organization, prioritization, work ethic, demonstrating initiative, process improvements and procedural adherence.

EDUCATION

AAS Process Technology River Parish Community College

AUGUST 2018 – MAY 2020

EXPERIENCE

Receptionist Massage Envy

JUNE 2018 – CURRENT

Collect and distributed messages to team members and managers to support open communication and high customer service.

Answered inquires and resolved or escalated issues to management personnel to ensure client satisfaction.

Monitored premises, screened visitors, updated logs and issued passes to maintain security.

Handled complaints and questions, and re-directed calls to other team members as appropriate.

Prepared and distributed team-based communications to foster collaborations and enhance team morale.

Identified and recommended changes to existing processes to improve accuracy, efficiency and quality service.

Observed all safety rules and regulations and encouraged other to do same effectively reducing work-related injuries.

Conducted general housekeeping functions such as removing spills and organizing supplies.

SKILLS

Project management

Staff management

Data Entry

Quick learner

Microsoft applications skills

Documentation and reporting

Organization skills

Time management

Verbal and written communication

Reporting skills

Multitasking strengths

Conflict resolutions

Professional demeanor

Safety awareness

ACTIVITIES

CPR Certification

Blood donation

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