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Administrative Assistant Mental Health

Richmond Hill, ON, Canada
May 19, 2020

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The University of Ottawa, Ottawa, Ontario, Canada (2021)

Master of Arts Candidate, Department of Political Science, Specialization in International Relations

University of Ottawa Admission Scholarship (2020)

Western University, London, Ontario, Canada (2020)

Bachelor of Arts, Honours Double Major in Political Science and English Language and Literature

Western Scholarship of Distinction (2016)

Dean’s Honor List (2018, 2019, 2020)

Rondine Cittadella Della Pace, Arezzo, Italy (2019)

Summer study-abroad program in Italian language and social justice and peace studies

Western International, Global Opportunities Award (2019)


York Region District School Board, Richmond Hill, Ontario, Canada (2018-2019)

Administrative Assistant

Managed client inquiries and provided regular communications updates for the Summer Institute summer day camps

Computed students’ registration profiles, created individual students’ schedules, and processed payment information while ensuring overall accuracy of data entered to maintain up-to-date records

Planned weekly program schedules for each elective program according to quotas for enrollment

National Training Rinks, Richmond Hill, Ontario, Canada (2016-2018)

Ice Skating Instructor

Taught and planned lessons for beginner skaters of all ages, while ensuring proper skating techniques and skills were performed

Collaborated with a team of instructors to organize a variety of engaging and educational programs for skaters of a variety of ages and skill levels

Focused on goal setting for skill development of skaters by providing constructive feedback to ensure progress

Toronto and Region Conservation Authority, Richmond Hill, Ontario, Canada (2017)

Administrator and Server

Managed the clubhouse front desk at Bathurst Glen Golf Course, including responding to phone calls, attending to in-person requests for information and recording payments

Recorded reservations, processed customer transactions, and managed inquiries to provide clear and complete information, achieve resolution, and ensure satisfaction

Promoted merchandise and food and beverage sales to maximize overall revenue

Lonny W. Mark Criminal Law Office, Aurora, Ontario, Canada (2015)

Legal Administrative Assistant

Performed clerical tasks including processing payments, managing client inquiries, and indexing and organizing case files

Produced and edited legal transcripts, working to ensure clarity and accuracy of all documents, whilst upholding confidentiality standards

Analyzed criminal cases to discuss arguments and inconsistencies in statements


The Western Gazette (2019)


Wrote news articles and created content to be published in the student newspaper by conducting interviews with sources and analyzing relevant literature and data

Frontier College (2018-2019)


Tutored school-age children in reading, writing and numeracy by creating individualized weekly lesson plans in English and French

Languages: English and French

Technical Skills: Proficient in the use of Microsoft Office Suite, Adobe Creative Suite, and website publishing software

References available upon request

Alexandra Ledbury

80 Selleck Drive

Richmond Hill, Ontario

T: 416-***-****

May 19, 2020

Dear Hiring Manager,

Regarding the position of Research Assistant, please find an attached copy of my resume for your consideration. I am excited to have discovered this opportunity with the Mental Health Commission of Canada and believe that my previous work experience and educational background make me an ideal candidate.

In my previous role as an Administrative Assistant with the York Region District School Board, I assisted in planning and coordinating the Summer Institute day camp program by creating program schedules, as well as individual students’ schedules. Some of my responsibilities included providing communications updates, preparing and sending documents, and providing exceptional customer support. This experience allowed me to leverage my professional communication skills, as well as my ability to provide customer service and communicate with tact and diplomacy. Fundamental to this role was a strong proficiency in the use of various databases, technologies, and Microsoft programs. As such, I acquired strong technical skills while managing various administrative projects in this role. The strong communication and technical skills I acquired in this role are transferable to this position and would make me a valuable addition the team.

I recently completed a Bachelor of Arts degree in Political Science and English Literature at Western University. Throughout the course of my undergraduate studies, I have developed excellent communication skills by completing a variety of presentations and written assignments. Additionally, I possess strong research skills, and am able to competently synthesize information and analyze data. In particular, my studies in Political Science have made me well-versed in analyzing policies and formulating clear and concise briefs. In September, I will continue my education at the University of Ottawa and begin my Master of Arts in Political Science degree. Accordingly, my educational background has facilitated the development of my superior research and communication skills, which will allow me to perform well in this role.

I am a hardworking, organized, and motivated individual who works well with others, as well as independently. I have strong interpersonal skills and am fluent in English and French. I am outgoing and welcome any opportunity to meet new people and learn new skills. I hope to further my career by gaining new experience and would be grateful to be considered for this position, as I believe I am the ideal candidate.

Respectfully yours,

Alexandra Ledbury

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