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Manager Customer Service

Location:
Jenkintown, PA
Salary:
75000
Posted:
May 19, 2020

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Resume:

RONALD S BERTINO

*** ********** ****., ******** ** 19038 · 215-***-****

Email · addbnk@r.postjobfree.com

Let me help you with all your logistics and transportation concerns. Industry proven with over 30 years experience, please contact me to review and discuss. EXPERIENCE

DECEMBER 2019 – PRESENT

CONTRACTOR - SUPPLY CHAIN OPERATIONS,

PHILADELPHIA ENERGY SOLUTIONS, PHILADELPHIA PA

• Locate, secure and prepare all remaining railcars throughout the country for return to car owners and repair shops.

• Review, analyze, process, pay or dispute any supply chain invoices associated with refinery operations.

• Coordinate with accounting team in acquiring all required documentation for alternative fuels credit($40m initiative).

• Troubleshoot and resolve any outstanding operational functions required for safe and efficient shut down/close out of refinery processes. OCTOBER 2013 – JULY 2019

SUPPLY CHAIN OPERATIONS SPECIALIST,

PHILADELPHIA ENERGY SOLUTIONS, PHILADELPHIA PA

• Manage daily operations for all inbound and outbound LPG rail car shipments (50-100 rail cars daily).

• Backup & cover for daily operations at crude oil facility (100-200 rail cars daily).

• Startup team member for crude oil & LPG rail yard startup, operation & performance

(2013 & 2014).

• Daily interaction & coordination with all refinery support staffs (trading, accounting, optimization & production).

• Coordinate & schedule spent caustic and sulfur transload and shipping operations.

• Interact & troubleshoot all rail & fleet rail shipments with local & mainline railroads. OCTOBER 2012 – SEPTEMBER 2013

BULK OPERATIONS MANAGER,

LOGISTICS MANAGEMENT SOLUTIONS, EDISON NJ

• Facilitate & oversee day to day operations for five bulk truck planning personnel.

• Ensure safe, accurate and timely coordination for 250 daily bulk truck shipments.

• Identify supply chain cross functional saving opportunities within the bulk truck, intermodal and rail networks.

• Initiated and established Canadian carrier backhaul operation(100k annual savings). 2

OCTOBER 1994 – MAY 2012

OPERATIONS & PROCUREMENT MANAGER - TRANSPORTATION EQUIPMENT, ARKEMA INC, KING OF PRUSSIA PA

• Procure all rail equipment needs. Ensured equipment meets or exceeds all governmental, corporate, and operational safety requirements.

• Identify and analyze category spend and budgets for 1,500 rail car fleet across 7 strategic business units (15m annually).

• Manage day to day operations for 1,500 rail cars, 175 bulk trailers & 120 isocontainer/chassis.

• Develop and oversee equipment inspection, maintenance, retirement and replacement policies and procedures.

• Import and export operations and customer service experience 12/1995 – 7/2009. MARCH 1988 – MAY 1993

EXPORT COORDINATOR/DOCUMENTATION SPECIALIST,

BDP INTERNATIONAL INC., PHILA PA

EDUCATION

DECEMBER 1987

BACHELOR OF SCIENCE BUSINESS LOGISTICS,

THE PENNSYLVANIA STATE UNIVERSITY

SKILLS & RECOGNITIONS

• All Microsoft Office Tools

• SAP

• DOT CFR 49 Hazmat Certification

• All railroad tracking & tracing systems

• Railroad Safety Grand Slam Award

• TWIC certification

References available upon request.



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