WORK EXPERIENCE _
● World Wide BPO and Call Centre(January 3rd 2020-february 7 2020).
* Taking in bound sale, customer services quality problems or delivery issue most of which i had to convert into sales. *also making out bound calls to florist and customer based on the issue.
2.National Water Commission (February 8th 2018 - May 24st 2019).
Port Antonio, Portland
Pump Operator
●Regulating water to different areas.
●Purification of water using chorine.
●Maintenance of the pump house.
Supervisor: M. Clifton Barrows 876-***-**** or 876-***-****
3.Mega Mart (February 16th 2016 - July 21st 2016).
Waterloo Road
Customer Service Representative
●Ensure availability of goods by packing shelves.
●Stock taking and inventory management.
●Maintain good customer service.
●Greet and build rapport with customers.
●Keep shelves and general work area clean.
4.CM Recycling Ltd (June 5th 2015 – December 29th 2017)
St Margaret’s Bay Portland.
●Responsible for checking goods.
●Responsible for purchasing scrap metals.
Manager: Marlon Anderson 876-***-****
5.CM Recycling Ltd Wholesale and Supermarket (September 18th 2011 - June 4th 2015)
St Margaret’s Bay Portland.
●Cutting up meats.
●Cashing goods.
●Assisting shoppers.
Manager: Marlon Anderson 876-***-****
EDUCATION
Titchfield High School 2009-2011 High School Diploma
CXC passes in: Accounts, Social Studies, Integrated Science, Building Construction and English Language.
Heart trust NTA pending
Electrical Installation level 1 and 2 pending (buff bay VTDI)
SKILLS
●Sound interpersonal skills
●Proficient in Microsoft Office Application: Word, Excel, Power point
●Excellent planning and multitasking skills
●Ability to handle sensitive information with the highest degree of integrity and confidentiality
●Excellent customer service skills.
●Ability to prioritize and work independently as well as with a team.
●Excellent organizational and multi-tasking skills.
●Ability to exercise sound judgment in the course of executing daily responsibilities.
●Ability to write, speak and interact clearly and professionally.
●Able to work varied shifts, including weekends and holidays.
REFERENCES
Available upon Request