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Manager Medical Assistant

Dubai, Emirate of Dubai, United Arab Emirates
May 19, 2020

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Curriculum Vitae

Rihab Arfaoui

Personal Information:

Date of Birth: 09/09/1993

Nationality: Tunisian

Address: Umm Suqueim 1, Dubai, UAE


Phone Number: +971*********

Visa Status: Employment Visa


To obtain a higher position within my chosen field that will challenge me and allow me to use my skills and past experiences in a way that is mutually beneficial to both myself and my employer for future growth and advancement

Education Background:

October 2015 to June 2017 (Dental Prosthesis Technical Diploma).

October 2013 to June 2014 (Medical Analytical Technician).

September 2012 to June 2013 (Baccalaureate Experimental Data Processing).

Professional Experience:

Dental Laboratory Supervisor/Assistant Manager

Period : October 2019 up to present


Job Description :

Analyze, supervise and manage cases for all the Clinics

Perform responsibility of Laboratory Document Control

Head responsibility to maintain laboratory records, reports and files.

Perform activities to fulfill report requirements and record retention as established by accrediting agencies

Support Manager with laboratory activities and operation

Analyze and suggest selected purchase equipment and monitor maintenance and service agreement

Manage and resolve administrative and technical problems

Ensuring company policies are followed

Resolving customer issues to their overall satisfaction

Motivating employees and ensuring a focus on the mission.

Maintaining the billing system, generating invoices and account statements

Performing account reconciliations, and Maintaining accounts receivable files and records

Producing monthly financial and management reports and Investigating and resolving any irregularities or enquiries

Participate in monthly meetings /interviews


Period : April 2019 to September 2019


Job Description :

Greet and welcome guests as soon as they arrive at the office

Answering, forwarding, and screening phone calls.

Follow up and confirm all appointments with all the Clinic

Ensure less complain and try to achieve clients satisfaction

Contributes to team effort by accomplishing related results as needed

Supports continuity among work teams by documenting and communicating actions, irregularities, and continuing needs

Receive deliveries, sort and distribute incoming mail

Take inventory of supplies and restock as needed

Maintain the general office filing system

Character Reference

Yarob Hamad Amer


Shareholder / General Manager


Medical Assistant

Period : August 2017 until February 2019

Company : DR Safwen Essafi Dental Clinic - Versatility for all benches Laboratory Receptionist

Period: February 2014 till February 2015

Organization: International Hospital Center of Tunisia

Training and Internships:

December 2013 until May 2014 : Training in Biochemistry at the Military Hospital

June 2014 until July 2016: Training in Hematology at the Military Hospital

September 2015 till June 2017 Training in Dental Prosthesis Laboratory (Dr. Sami Brini)


Able to work on Cad Cam Machine

Trustworthy, Hardworking and Flexible

Efficiently and Highly Organized Individual

Ability to work under pressure and with less supervision

Microsoft Office (Excel, Power Point, Word) and Programming


Arabic (native language)

English (writing, speaking)

French (Fluent, writing, speaking and reading)

I, the undersigned, hereby declare that the entire above mention subject on true and carried to the best of my knowledge.


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