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Customer Care Food Safety

Location:
Dubai, Emirate of Dubai, United Arab Emirates
Salary:
Any
Posted:
May 19, 2020

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Resume:

NAME: MUTEGUYA MATHEW

VISA STATUS: Cancalled visa

NATIONALITY : UGANDAN

PASSPORT No: B1433762

CONTACT: 050*******

E-MAIL : addbfm@r.postjobfree.com

DATE OF BIRTH : 10th October 1995

GENDER: MALE

STATUS: SINGLE

BARISTA

CAREER OBJECTIVE:

Looking for a position as a Barista. Bringing excellent coffee preparation and service skills, precedence of customer preferences accompanied with knowledge regarding specifications of various types of coffee beans. Offers matchless coffee making and presentation skills, exceptional latte art to supplement coffee beverages and professional work ethic.

STRENGTH

Maintain a polite,courteous, and professional manner with all customer’s

Willingness to work extra hours and render overtime

Immensely flexible and quick adapt to change

Superb team player and excellent independent worker

Good Knowledge of customer care

WORKING EXPERIENCE

Company: Triangle pizza

Position : Waiter

Period : Jan 2015 – Dec 2016

Company: OVL CAFE

Position: Barista / Waiter

Period: Jan 2017 – Oct 2017

Company: IL CAFFE DI ROMA LAVAZZA

Position: Barista

Period: Oct 2017 – Oct 2019

Company: THE INDEPENDENT FOOD COMPANY

Position: Barista

Period: Oct 2019 - Present

ADDITIONAL SKILLS

Good customer care skills

Cash management and inventory skills

Good knowledge regarding management and administrative responsibilities

Facilities control and management

Good problem solving skills

Excellent computer skills

Able to work under pressure and meet tight deadlines

DUTIES AND RESPONSBILITIES

Sells coffees and coffee grinding and brewing equipment by explaining differences in coffee beans and coffee preparation machines; demonstrating how brewing equipment operates.

Welcomes customers by determining their coffee interests and needs.

Prepares and sells coffee drinks by following prescribed recipes and preparation techniques for coffee drinks, such as, expresso expresso lungo caffe latte, and cappuccino.

Generates revenues by attracting new customers; defining new and expanded services and products.

Maintains inventories by replenishing coffee bean supply; stocking coffee brewing equipment; maintaining supplies, pastries, and cookies for coffee bar.

Keeps equipment operating by following operating instructions; troubleshooting breakdowns; maintaining supplies; performing preventive maintenance; calling for repairs.

Maintains safe and healthy work environment by following organization standards and sanitation regulations.

Improves quality results by studying, evaluating, and re-designing processes; implementing changes; maintaining and improving the appearance of the store and coffee

EDUCATION BACKGROUND

Diploma in computer science

High school certificate

SEMINER AND TRANINGS ATTENDED

Food safety training: March 2018

Barista training; December 2017 - February 2018

Basic computer training; March 2017

I Muteguya Mathew, declare that the information provided above is true backed by legal documents that shall be provided if needed.



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