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Employee Relations, Recruitment, Payroll, Administration, Microsoft

Sharjah, Sharjah Emirate, United Arab Emirates
May 19, 2020

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Bright Rutendo Muradzikwa

Notice Period : Available immediately

Driving Licence : Valid UAE licence with own car

Phone : +971-*********

Email :


I am a Certified HR Professional with Diploma in Human Resources having 12 years U.A.E experience working in large multi-cultural company supporting over 8 business units with over 70,000 employees. Experienced and committed HR Generalist with 9 years’ experience in high volume, multi-faceted business. My strengths are in HR Administrations, employee relations, performance management, grievance handling, disciplinary actions and employee engagement. I am highly motivated human resources personnel who have a track record of being a team player.


TRANSGUARD GROUP LLC, Dubai - UAE Sep 2008 – Apr 2020

Company Brief: With a full time workforce of approx. 70,000 + employees, Transguard Group core business includes: Facilities & Hospitality Management, Security Systems Integration, Aviation Services, Construction Services, Cash Management, TG Living, TG Delivery Services and Work Force Solutions.

HR Team Leader Dec 2018 – Apr 2020

HR Senior Coordinator Aug 2017 – Nov 2018

HR Business Unit Partner May 2015 – Jul 2017


Managing a team of over 20 HR Coordinators/Administrators in 5 HR Services Centres while being a Business Unit Partner to a Department with over 10,000 employees.

Handling recruitment processes, staff orientation, on boarding processes, training and performance reviews.

Providing guidance and handling general HR queries on all types of leave, resignations, disciplinary, grievances, and payroll queries.

Conducting career guidance sessions for staff and managing their performance for promotion and career development purposes.

Arranging training sessions for staff awareness on any new changes in the policies, working conditions or employee welfare initiatives.

Managing incident reports by conducting proper investigations and deciding on the appropriate disciplinary action for Professional Systems and Compliance.

Advise Business Unit on disciplinary matters and ensure they are in accordance with UAE labour law and company policies.

Managing of exit interviews and analysing if there is anything we can do to reduce attrition.

In case of staff being involved with local authorities, provided guidance to the staff and arranging company Public Relations Officer to assist if required.

Monitoring all queries recorded to making sure that they are closed and proper action was taken.

Approving issuing of salary certificates, NOCs and Services Certificates.

Passports release management for different purposes.

In the event of deaths, coordinate and delegate HR Coordinators to obtain all necessary documentation from Embassy, Police/CID, Dnata Sky Cargo and DHA for deceased body repatriation.


HR Coordinator Jul 2014 – Apr 2015

Coordinating the deportation and repatriation process for resigned, terminated and staff convicted of crimes by local authorities.

Receiving Full & Final Settlements from Payroll and verifying them before handing over to staff.

Responsible for the HR Hotline Phone and HR Help desk emails.

Logging in all employees’ Calls and emails and forwarding them to relevant Business Units Partners for handling the queries.


HR Administrator April 2011 – Jun 2014

Processing online Employment Visa & Medical applications.

Submitting medical documents to DHA and taking visa medical appointments.

Coordinating new employees for blood and X-ray tests in DHA

Coordinating new and renewal medicals of staffs.

Coordinating with PRO in connection with immigration issues for visa processing.

Supporting the HR transactional service with recruitment administration and recruitment processes.

Updating employee information in company data base (Oracle)

Processing absconder declarations, overstay visa cancellations, residence visa cancellations.


Cash Services Crew Team Leader Sep 2008 – Mar 2011

ATM reconciliation and Balancing

ATM replenishment (cash/cassette swapping) and First line ATM/CDM maintenance

CCDM (cash/cheque deposit machine) clearing

Site clearance, Safety and Assessment


Diploma in Human Resources Management 2020

Coronavirus Prevention and control - Certificate 2020

Certified Human Resources Professional, ACI-USA (Blue Ocean Academy U.A.E Dubai) 2013

Certificate in Team Building (Blue Ocean Academy U.A.E Dubai) 2013

Certificate in Art of Management (Swiss eLearning Institute) 2012

Certificate in Stores Management (Oxford International College Zimbabwe) 2005

Advanced Level (Accounting, Business Management, Geography, Communication Skills) 2003

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