KEITH MUGWAMI

addb77@r.postjobfree.com

065-***-****

065-***-****

PERSONAL SUMMARY

Knowledgeable and proffessional Receptionist,skilled in adminstrative support and customer care.Customer care service-Oriented,self motivated and caring receptionist.Thorough and attentive to detail In all proffessional matters

WORK EXPERIENCE

Receptionist

Holiday Inn Hotel Harare

4 Star Hotel

12/2017- 12/2019

Achievements/Tasks

~Maintaining a clean and Professional front desk.

~Successfully managed information by receiving and sorting mail and packages.

~Scheduling travel

~Managing digital and hard copy filing Systems.

~Maintaining Security and Telecommunications.

~Complying with procedures,rules and regulations on keeping a safe and clean area

~Answering the telephone taking and relaying messages.

~Making Reservations

~Handled successfully 100+ phone calls without complaints during the last year.

~Achieved 95% customer Satsfaction score based on feedback forms.

OFFICE ASSISTANT

Delnet Marketing PVT

01/2019- 01/2020

Tasks

~Photocopying,printing.typing and laminating of documents

~Talking with customers regarding new pr

~Answering of phone calls,taking memos and maintaining files.

~In charge of sending and receiving correspondence.

~Greeting clients and customers in a proffessional way.

~Providing real time scheduling and booking appointments.

~Typing and photocopying documents.

~Use of office equipment.

~Managing schedules.

~Maintaining a clean environment.

~Providing real time scheduling support by booking appointment and preventing conflicts.

EDUCATION

CERTIFICATE IN OFFICE ADMINISTRATION AND RECEPTION MANAGEMENT

HARARE POLYTECNIC

SKILLS

Microsoft Word

Micro Office

Fast

Typing

Sceduling

Information

Managment

Proffessionalism

Good

Communication Skills

Efficiency

Multi-Line Phone System

Organization

Use Of Office Equipment

PERSONAL DETAILS

NAME KEITH

SURNAME MUGWAMI

DATE OF BIRTH 29 JUNE 1993

ADDRESS 50 TULL WAY,DELFT

MARITAL STATUS SINGLE

LANGAUGES ENGLISH

NATIONALIST ZIMBABWEAN

Reference

The Manager

Holiday Inn Hotel

Mr Chimbo

+263-***-***-***

Delnet Marketing Studios PVT

The Manager

Mr Kenneth

062*******

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