RAIHANI S. ABBAS

EMAIL ADD; addb6s@r.postjobfree.com

CONTACT NO.: +974-********

CAREE OBJECTIV:

To Be An Active And Excellent Employee In The Organization And To Express And Develop My Professional Skills For The Mutual Benefit Of The Company And Myself.

PROFESSIONAL EXPERIENCE:

Receptionist, 10years

SKILLS:

Driving License

Fluent In English And Arabic

Computer Literate With Good Experiences Of Microsoft Word, Excel.

Ability To Communicate And Deal With Patients Courteously, Professionally, And With A Caring Attitude

Ability To React Calmly, Professionally, Effectively In Demanding Emergency Situations

Confident And Determined

WORK EXPERIENCES:

1.RECEPTIONEST AND INSURANCE CORDINATOR

DR.AYAD ALSHAKARCHI MEDICAL CENTER

QATAR DOHA

JUNE 18, 2014 TO SEP 26, 2019

DUTIES AND RESPONSIBILITIES:

Receiving All Incoming Call And Ensuring Their Distribution To The Relevant Employee

Greets Patients, And Making Sure They Were Comfortable And Looked After

Collects And Copies Insurance Card And Other Pertinent Documents

Responsible For Patient Reminder Call, Appointment Booking, Payment Processing/ Co Pays, Referrals, Lab Ordering, As Well As Insurance Verification.

Responsible For Creating A Monthly Inventory Of All Insurance Coverage And Submitting It To Management.

Dealing With All Enquiries And Resolving Any Problems Over The Phone Or In Person.

Maintaining The High Presentation Standard Of The Reception Area

Helps Patients In Distress By Responding To Emergencies.

Protects Patients' Rights By Maintaining Confidentiality Of Personal And Financial Information.

2.RECEPTIONIST:

AL-KAZHANPOLY CLINIC

TAIF SAUDI ARABIA

NOV 28, 2008 TO DEC 2013

DUTIES AND RESPONSIBILITIES:

Welcomes Patients And Visitors By Greeting Patients And Visitors, In Person Or On The Telephone; Answering Or Referring Inquiries.

Optimizes Patients' Satisfaction, Provider Time, And Treatment Room Utilization By Scheduling Appointments In Person Or By Telephone.

Keeps Patient Appointments On Schedule By Notifying Provider Of Patient's Arrival; Reviewing Service Delivery Compared To Schedule; Reminding Provider Of Service Delays.

Comforts Patients by Anticipating Patients' Anxieties; Answering Patients' Questions; Maintaining the Reception Area.

Ensures Availability Of Treatment Information By Filing And Retrieving Patient Records.

Maintains Patient Accounts By Obtaining, Recording, And Updating Personal And Financial Information.

Obtains Revenue By Recording And Updating Financial Information; Recording And Collecting Patient Charges; Controlling Credit Extended To Patients; Filing, Collecting, And Expediting Third-Party Claims.

EDUCATIONAL BACKGROUND:

COLLEGE : JAMIATU MARAWI AL-ISLAMIA FOUNDATION

COURSE : BACHELOR OF SCIENCE IN NURSING

MARCH 31, 2005

PERSONAL DATA:

DATE OF BIRTH : JANUARY 12, 1984

SEX : FEMALE

STATUS : MARRIED

NATIONALITY : FILIPINO MUSLIM

LANGUAGE SPOKEN : ENGLISH, ARABIC, MARANAO, TAGALOG

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