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Manager Employee Relations

Dubai, Emirate of Dubai, United Arab Emirates
May 20, 2020

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Sushil Premkant Shinde

+***(*)** *** **** Enthusiastic Human Resources professional with an overall experience of 9 years in the field. Scholastics

Certified Organization Development Intervention Professional (CODIP) - Carlton Advanced Management Institute (USA).

Guide Chart Profile Method Training - Basic Application by Hay Group from Korn Ferry.

Bachelor of Commerce – Pune University, Apr 2007. Key Skills & Attributes

HAY Job Evaluation

Organization Design

Organization Structure Governance

Capacity/Manpower Planning

Recruitment, Onboarding, Offboarding

Employee Relationship Management

Performance Management System

Compensation & Benefits

HR Generalist

HR Analytics

Management Reporting - Proficient in Advance MS Excel & Reports Automation(Macros) Rewards & Achievements

National Cadet Corps (NCC) Best Cadet – State Level Gold Medalist for the year 1998-99, INDIA.

National Bank of Abu Dhabi (NBAD) Leader of the Month, Group Human Resources for October 2015, UAE. Employment History

Azrek - April 2019 till Apr 2020

Research & Operations Manager, Recruitment

Defining the position and understanding its environment

Planning the research with thorough understanding of client’s organization structure, objectives, philosophy & competitors.

Understanding the overall mission and specific responsibilities of the mandated positions

Evaluating the candidate’s job profile and expected compensation. Identification of target companies and market intelligence

Conducting global search to identify exceptional individuals for clients across Financial Services, Construction, Government

& Logistics sector.

Developing and maintaining strong business relationships with clients and consultants to improve potential sources for future placement as well as to enhance the profile the company to be the choice of employer for active job seekers.

Furthermore, conducting a systematic research into previously selected sectors of business and professional groups. Interview, assessment and onboarding of candidates

Approaching broad range of high caliber potential candidates aspiring for professional growth and ascertain key information such as qualification, experience & current with expected salary.

Carrying out internal and external survey to identify which candidates qualify for the concerned position.

Interviewing suitable candidates and presenting their profiles to client.

Preparing a Confidential Candidate Report short listed candidates, who are scheduled to be interviewed by the client.

Conducting reference check for selected candidates based on respective client’s request.

Assisting clients with the onboarding process of the successful candidates, as and if required.

Raising invoices candidates who joined successfully, as per the agreed terms and conditions of the contract. Al Manal Training Center – Sep 2018 till Mar 2019

Advanced MS Excel Trainer (Freelancer)

Conducted Advance MS Excel trainings on: Macro, Visual Basic coding, Advance Filter, Power Pivot, V lookup, H lookup, Nested IF, Multiple Formulae, Interacting Dashboards, MS Excel Analytics. First Abu Dhabi Bank – Jan 2014 till Aug 2018

HR Specialist

Organization Design/Development

Organization structures were governed by me for all the divisions.

I have identified and evaluated the unique jobs in the organization as per HAY Job Evaluation methodology.

Handled HR Budget Analytics and Capacity Planning for management decision making.

Studied the organization design/structure to develop and publishing automated real time organization chart for the entire bank ensuring the hierarchy is being accurate at any given point of time using the OrgPlus tool.

Handled the HR project for HR policies and procedures review/revision. HR Generalist & General Administration

Support Business heads for educating employees on and enforcing organization policies and procedures.

Handling HR Letter request – Salary/Employment Certificates, Experience /Embassy/Banking related/Adhoc Letters etc.

Employee life cycle records are updated in Oracle as at real time with confidentiality.

Ensure all the approved Job Descriptions are signed by the individual employees and the respective Line Managers.

Track benefit plans including insurance, retirement. Recruitment / Onboarding / Offboarding

Ensure the pre-joining formalities are completed and Induction is scheduled & completed for new joiners.

Supervise updation of Taleo real time data for weekly meetings, decision making with business Heads of HR.

Highlight delays in recruitment impacting business via status report – GAP Analysis on monthly basis.

Recommend best employee retention policy/practice to minimize the attrition and increase employee happiness ration.

Ensure the proper documentation matrix for offboarding is followed and updated in employee’s personal file.

Initiate End of Service Benefits calculations, pension considering accurate employee info (balance leaves/advance pay/any other deductions).

Conducting exit interviews with separating staff for their overall feedback as an input to the attrition report for HR process improvements.

Employee Relationship Management

Conducted periodic Employee Engagement Surveys and analytics as per different demographics.

Handled staff grievances/conflicts and implemented Open Door Policy.

Foster positive employee relations and work to solve any employee issues that surface are brought to management attention.

Handling Employee grievances and maintain healthy & happy work culture in line with the HR policies and procedures. Learning and Development

Worked with business leaders to identify training needs (TNA, Training Need Analysis) and trends within business.

Monitor actual spend Vs budget in line with agreed timescales.

Maintain and update the OLM (Oracle Learning Management) System with all training records to track the training and development history of each employee.

Ensure program evaluation is undertaken on the conclusion of each event. Evaluate, analyze and identify opportunities to drive process improvements that positively impact the customer’s experience, both internal & external. Performance Management System

To initiate PMS Cycle for Mid-Year & Year End.

Providing support in setting up objectives and KPIs ensuring the smart objectives and measurable KPIs are set at the start of the year.

Ensuring 100% Goal Setting is achieved at the start of year.

Conducted training sessions for employees under the lead of Reward Manager for PMS related policies and procedures.

Co-ordinate with Rewards team to understand current year Reward policy & strategy regarding Bell Curve distribution, Budget allotted for bonus & increments.

Ensuring PMS ratings result is correctly uploaded in Oracle.

Ensure bonus & increments letters are accurate & distributed to respective line managers ensuring the confidentiality. Compensation Benefits

Supported Reward Manager to analyze compensation studies and salary surveys received from multiple survey providers; in order to keep abreast and help in the maintaining the competitive position of the Bank as compared to the market. Reward Officer

Compensation Benefits


HR Planning and Quality


Productivity & Workforce Planning

June 2017 – August 2018 November 2015 – May 2017 January 2014 – October 2015

Supporting Reward Manager for a range of Compensation activities which would include Annual Bonus Exercise, Annual Increment exercise, Pay survey data submissions, Incentive administration and Oracle HRMS support for the assigned portfolios.

Facilitating and assisting business with the Mid-year and Year-end Performance Management System.

Develop and improve the tools and processes required to support the implementation of the Performance Management Process, individual/ organization development and Talent Review processes.

Advise/Provide clarity to bank staff about the matters related to compensation and rewards programs and communicate the relevance and impact of compensation and reward programs employees. Management Reporting

Headcount Report, Attrition Analysis (Separation Trend Analytics), PMS Report, Recruitment Updates, Learning & Development Report.

Maker for UAE Central Bank Reports {BRF’s – Banking Return Forms (Quarterly, Half Yearly & Annual)} Al Fara’a Group – Aug 2011 till Dec 2013

HR MIS Executive

HR Generalist

Updating employee life cycle records in HR Database (Transfers, Promotions, Terminations, PMS related, Increments related).

Monitoring recruitment & conduct interviews as well as provide advice to hiring managers in the final selection of candidates ensuring high quality of selection.

Custodian of Job Description and KRA/KPI for newly joined employees.

Address employment related issues – Complaints/Conflict with Seniors/Harassment/Loss of Pay.

End to End Onboarding process and conducting Induction session for new joiners.

Responsible for preparing offer letters, employment contracts & assure handover to employee before starting date, keeping track of contracts & communicate with line manager.

Prepare End of Service Benefits/Pension calculations for separating staff

Responsible for Visa calculation, Exit interview, Departing Tickets and Final Settlement and updating employee records in Oracle ensuring smooth offboarding.

HR MIS, Cost Allocation and Payroll

Follow ups and co-ordination with all business unit HR Managers for collating daily manpower allocation across UAE, INDIA, KSA and Qatar project/office staff time.

Supervision/control of payroll through time sheet, biometric data analysis, attendance records.

Check for WPS compliance of 80%, ensured salary process as per salary cycle. Previous Employment

Organization Name Role From Till Responsibility

Aon Hewitt

Mumbai, India

Metric Analyst May 2010 May 2011 MIS Reporting, Macros

PowerPoint presentation

Provide recommendations basis


Capgemini Consulting India

Pvt. Ltd.

Mumbai, India

Associate Consultant,


Dec 2008 May 2010 Managing the budgetary & financial data & Monthly billing for ongoing


TATA Consultancy Services, TCS

Pune, India

Project Management

Office Support

Mar 2008 Nov 2008 Managing the budgetary & financial data & Monthly billing for ongoing


Bajaj Allianz Life Insurance

Pune, India

Customer Service


Mar 2007 Mar 2008 Management Reporting

PMS Performance Management System Compensation Benefits HR Operations HR Policies Procedures Talent Acquisition Recruitment Sustainability Learning and Development Learning & Development L&D Team Player Time Management Administration Accountability Pay Structure Can-do attitude efficiency employee engagement pay structure redundancy signatory HR System HR practice people management goal oriented employer branding process improvement SHRM CHRBP market trend best practice sourcing statistics internet sourcing Negotiation Interpersonal skills Team motivation Job Posting Code of Conduct Job Fairs conflict management screening coaching mentoring communication Microsoft office labor relation regulations best HRIS SAP Oracle HRMS payroll SHRM Leadership Decision making Training & Development change management resource management HR management business relationship management budget management presentation skill strategy recruiting workforce planning events campaign customer satisfaction analytical skill employment law healthcare Job fair applicant tracking system written communication meetings memos petty cash accuracy facilitation Microsoft dynamics 365 interpersonal communication contract management customer experience business administration insurance oil & gas project management behavior competencies creativity & innovation ROI analysis sales management MBA HR Payroll system team work collaboration scheduling customer service workers compensation negotiation strong communication skill succession planning problem solving staffing MS Office emotional intelligence people analytics Critical Thinking diversity talent management culture value work life balance employee satisfaction HR cloud attention to detail verbal written conflict management team building employment law training models orientation employee benefit plan health care benefits

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