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Manager Customer Service

Location:
Nashville, TN
Salary:
55,000
Posted:
May 20, 2020

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Resume:

Christopher J. Williams

*** ***** **** **** ***** o, GA

phone: 615-***-**** email: addb2c@r.postjobfree.com

Objec ve and Qualifica ons

My objec ve is to have the opportunity to further develop my work skills and knowledge in the construc on industry in order to advance within a company and take on more responsibility in a leadership role. Having the experience and capability to priori ze, mul -task, problem solve and to communicate effec vely are some of the quali es that have a ributed to my being able to offer superior customer service to clients and business colleagues. Experience

Apex Contrac ng

Project Manager

August 2017-Present

I manage several commercial and Mul -family Construc on projects. I manage the rela onship with the subs and clients we serve. I have done projects ranging from big commercial roofs, building houses, renova ng apartments, modernizing commercial offices, etc.

Buy Floors Direct Madison, Tn.

Flooring Specialist

Jan 2015 – July 2017

As a Flooring Specialist I provided detailed informa on to both customers and colleagues, promo ng and recommending products, plans or installa on services that matched customer needs. I had open and interac ve communica on with customers on pricing, op ons or status on pending orders which allowed me to build and maintain sustainable rela onships. My other du es included entering, tracking and fulfilling new orders, resolving any order issues and keeping shelves stocked and correctly displayed.

Leopoldo’s Pizza Napolitano Carrollton, Ga.

General Manager

August 2013 - August 2014

As the General Manger I managed the daily opera ons of the restaurant, including restaurant appearance, customer experience and provided professional leadership to all employees in a high volume Restaurant/Bar. I was responsible for training and direc ng a staff of 25 - 30, ensuring performance and service standards were consistent with the restaurants vision. I maintained compliance with opera onal standards, company policies, federal/state/local laws and ordinances. I was responsible for achieving targeted financial results with employee scheduling, liquor and food orders. I enforced safety and sanitary prac ces and maintenance of the restaurant. Educa on

2012 - current University of West Georgia Carrollton, Ga.

(currently taking online classes to complete my bachelor’s degree in Business Administra on) 2010 - 2011 Georgia Southern University Statesboro, Ga. 2009 - 2011 Georgia Military College Warner Robins, Ga. Associates Degree General Studies

2005 - 2009 Houston County High School Warner Robins, Ga. References Available Upon Request



Contact this candidate