CURRICULUM VITAE_PRECIOUS JOSH MERCADO *
Al Rigga, Deira Dubai, UAE
+971 (56)1923066
preciousjosh.mercado@
yahoo.com
EDUCATION
DEGREE :
• Bachelor of Science in
Business Administration
Major in Marketing
Nagtahan Sampaloc
Manila, Philippines
KEY SKILLS
Computer Skills :
• Microsoft Office(Word,
Excel and Power point)
Customer Service Skills :
• Communication
Office Skills:
• Office/Records
Management
• Admin./Organization
• Front-Desk Reception
• Overall Project Support &
Coordination
Cash Handling Skills:
• Count accurately cash
transaction.
PRECIOUS JOSH E.
MERCADO
Pursuing opportunity which will allow me to
grow professionally, while utilizing my skills to
gain more knowledge and the opportunity to
work with a team.
PROFESSIONAL EXPERIENCE
Cashier/Customer Service
January 2018- February 2020
Fmart Supermarket (Dubai,UAE)
• Processes payments by totaling purchase; processing cash, selected foreign currency and credit card.
• Count and balance cash and currency at the beginning and ending of each shift and print daily reports.
• Replenish stock in the shelves.
• Process on-line order purchases through Instashop and Whatsapp.
• Answering phone inquiry of customer.
• Make daily delivery report and monthly summary report. Merchandise Accounts Clerk/Cashier
January 2014- November 2017
CEBU PACIFIC AIRLINE (Pasay, Philippines)
• Encoding/ Receiving post flight ( Duty Free, Buy on Board Meals and Merchandise)sales of Cabin Crew. Thru Cash, Credit card and Other Foreign Currencies.
• Input Productivity pay Commission of Cabin Crew.
• Make inventory /closing reports of the sales and cash remittances to the Bank.
• Count efficiently and accurately large amounts of money on daily cash transactions.
• Count and balance cash and currency at the beginning and ending of each shift and print daily reports.
• Ensure that all cabin crew commission are calculated accurately.
• Ensure that the execution of the cabin crew sales gets in minimum time with accuracy.
Sales Associate/Sales Staff
September 2012 - December 2013
DOROTHY PERKINS (Pasay, Philippines)
• Receiving Delivery of Merchandise
• Replenishing and make an inventory of merchandise.
• Welcome Customers by greeting them; offering them assistance.
• Helps customer by suggesting, providing information regarding on merchandise and escorting them to the racks and counters.
• Processes payments by totaling purchase; processing cash, gift checks and credit card.
CURRICULUM VITAE_PRECIOUS JOSH MERCADO 2
PRECIOUS JOSH E.
MERCADO
Cashier
February 2012- July 2012
SM APPLIANCES CENTER INC. (Cavite, Philippines)
• Receive payment by cash, check, credit cards or debit cards.
• Issue receipts, refunds, customer credit memo or change to customers.
• Count money in cash drawers at the beginning of the shifts to ensure that amounts are correct and that there is adequate change.
Office Clerk
July 2010-December 2010
Philippine Savings Bank. (Makati,Philippines)
• Maintaining files and records of the branch documents so they remain updated and easily accessible.
• Assist in office management and organization procedures.
• Take minutes of meeting and dictations.
• Performs other office duties as assigned.
Telephone Operator
May 2009-October 2009
Metropolitan Bank and Trust Company (Makati, Philippines)
• Answering incoming calls.
• Assist in reporting of service complaints and problems.
• Keeps records off calls placed and received by all designated departments.
• Provides information about rates of currency.
• Receives Fax messages and deliver it to Bank Officer.
• Multitasking abilities will always come in handy. Conservation Telemarketing Representative
May2008- November 2008
Philippine Insurance Call Center Services (Manila, Philippines)
• Calls prospective customers by operating telephone equipment and automatic dialing system to thank them for purchasing a new insurance policy; reminding clients on premium payments on or before their due date.
• Updating clients information on the system; conserve and assist clients on their policy.
• Making survey with customers with product and services.
• Document all information according to standard operating procedures; complete call log; produce call reports.