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Personal Assistant Customer Service

Location:
Nelspruit, Mpumalanga, South Africa
Salary:
8500 -10 000
Posted:
May 18, 2020

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Resume:

Personal Details

Names Melisa Sade

Surname Pillay

Identity Number 890-***-**** 089

Date of Birth 03 August 1989

Nationality South African

Languages English, Afrikaans, Siswati

Residential Address Nelsville

Driver’s License None

Marital Status Single

Dependants One

Criminal Record None – Subject to Verification

ITC Record None – Subject to Verification

Notice Period Negotiable

Current salary R7 500

Qualifications

2016

Office Administration

Unigrad – Lowveld

2007

Matric

Valencia Combined School

Subjects: English First Language

Afrikaans Second Language - Distinction

Mercantile Law

Business Economics

Computer Typing

Accounting

Certificates/ Courses

●Fundamentals of Microsoft Office - 2012

Achievements

●Maintained Quality Assurance Excellence – 94% - 2016

Computer Literacy

●Ms Word

●Ms Excel

●Outlook

●PowerPoint

Employment

February 2016 – Present

Cartrack, Nelspruit

Customer Service Agent/ Sales Administrator

Customer Service Agent

●Contract management

oAmend and draft client contract when required

oContract cancellations

oContract upgrades and downgrades

●General administration

oFiling of relevant documentation

oFaxing and scanning of documents

oTyping

oData capturing

oEmail correspondence

●Assisting walk in clients

●Handling the switchboard

oDirecting calls to the relevant department

oTaking messages as and when required

oHandling client’s queries

Sales Administrator

●Supporting the sales team

●Client support

●Attending to clients

●Following up on queries

●Assisting with fleet management

●Issuing reports and logbooks

●Assist client with account queries and invoices

●Scheduling bookings

●Managing cancellation bookings

●General administration

oFiling of relevant documentation

oFaxing and scanning of documents

oTyping

oData capturing

oEmail correspondence

●Receptionist duties

●Assisting walk in clients

August 2011 - December 2013

M.E. T (Mandlakazi Electrical Technologies)

Personal Assistant / Receptionist (Involved in an accident- Took time out to Complete Studies Full-Time)

Personal Assistant

●Diary management

●Handling of correspondence

●Arrange and confirm meetings

●Handling of all travel, accommodation and vehicle rental bookings

●Email correspondence

●Minute taking

Receptionist

●General administration

oFiling of relevant documentation

oFaxing and scanning of documents

oTyping

oData capturing

oEmail correspondence

●Assisting walk in clients

●Handling the switchboard

oDirecting calls to the relevant department

oTaking messages as and when required

oHandling client’s queries

2011 (Contract position only)

Santam (Pty), Bedfordview

Assessors Support (Relocated to Nelspruit)

Various Temporary Positions through MPRTC Recruitment

April 2011 – May 2011

Mpower FM, Nelspruit

Receptionist

April 2011

Bell Equipment

Switchboard / Office Administrator

April 2011

Mondi Packaging Nelspruit

Receptionist

April 2011

Pricewaterhousecoopers (PWC)

Receptionist

March 2011

MPower FM Nelspruit

Receptionist

September 2010 – November 2010

BVK Tobias Chartered Accountants

Payroll / Statutory Administrator

2007

Spar Distribution Centre

Administration Clerk (Contract Ended)



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