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Food Service Customer

Location:
Dubai, Emirate of Dubai, United Arab Emirates
Posted:
May 18, 2020

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Resume:

Jesse Christian Belen Abanilla

*** ******* ***** ***** *****,UAE

Mobile No.:054-*******

Email Add: addat8@r.postjobfree.com

Personal data

Age: 35

Date of birth: January 19, 1985

Gender: Male

Civil Status: Single

Height: 170.18 cm

Weight: 72.5 kg

Nationality: Filipino

Religion: Christian Catholic

Employment History:

Barista HWH Restaurant LLC

May 25 2018- up to present Got my Fix Specialty Coffee

Terminal 3 Concourse A

Dubai International Airport

Job Description

Greeting customers as they enter

Providing customers with drink menus and answering their questions regarding ingredients

Taking orders while paying attention to details

Keep the bar area clean

Maintain stock of clean mugs and plates

Taking inventory and replenishing items in display cases

Comply with health and safety regulations

Barista / Cashier Tasty Tucker Café’

November 11, 2015 – August 26, 2016 21 km East Service Road

Sucat, Muntinlupa City

Job Description

Prepare hot and cold beverages, such as coffee, espresso drinks, blended coffees and fresh fruit blends

Maintain the cleanliness and organization of my work areas, utensils and equipment

Suggest products that might appeal to the guests as I describe menu items to them

Take customer orders politely and accurately

Serve beverages according to the companies standards

Comply with health, safety and hygiene guidelines and regulations

Accomplish the opening and closing duties for each shift

Provide excellent and quality customer service to each and every guests entering and exiting our location

Waiter / Bartender Crisostomo Restaurant

April 7, 2015 – September 10, 2015 Second Floor Resorts World

Newport Mall Pasay City

Job Description

Greets guests and presents them with the menu.

Informs guests about the special items for the day and menu changes if any.

Suggest food and beverages to the guest and also try to upsell.

Performing basic cleaning tasks as needed or directed by the Manager on Duty

Filling in for absent staff as needed

Communicate to the guest and provide assistance with their queries.

Observes guests and ensure their satisfaction with the food and service.

Promptly respond to guest with any additional request.

Maintaining proper dining experience, delivering items, fulfilling customer needs, offering

desserts and drinks, removing courses, replenishing utensils, refilling glasses.

Adhere to grooming and appearance standards consistently.

Senior Barista / Store Supervisor Café de Seoul Coffee Shop

December 1, 2012 – February 28, 2015 Unit 12 2/F One Archer’s Place Building, Taft Avenue Manila

Job Description

To provide each customer with the best customer service possible.

Support the management team on projects or initiatives that would benefit the company.

Helps with the operation as often as necessary as long as the main tasks are not neglected

Handles complains and concerns with utter professionalism according to the café’s standards and house rules

Makes sure the ambience of the operation is maintained in a cool and jolly mood.

All around Crew Queen J Catering & Food Service

February 25, 2010 – July 28, 2010 Asian Star Building Alabang Muntinlupa City

Job description

Welcome guests when they arrive at the venue

Answers questions about menu items

Prepare drinks and serve them to guests

Ensures that guests are satisfied with the services provided

Set tables with dishes, glasses and flatware and refill condiments

Clean tables or counters after patrons have finished dining

Clean food service areas

Perform other task if needed

Utility Man Philippine Airlines

Sep 1, 2008 - Dec 8, 2008 PAL In-flight Center MIA Road

Paranaque Philippines

Job description

Responsible in preparing from dry goods to production

Ensure that the cutleries and silverwares are clean and sanitized

Hygiene and standard cleanliness should be strictly followed

Ensure that the temperature of each item should be in their proper holding containers

Ensure that the food should served in excellent state before it consume by the passenger

Sales Clerk RRJ International

November 15, 2003 – February 15, 2004 Festival Mall Alabang

Muntinlupa City, Philippines

Job Description

Greet the customer in a very nice manner

Maintain the sales floor to company visual standard

Assist stock clerks with replenishing sales floor

Arrange special sale and clearance items at the front of the store for maximum visibility

Build rapport with customers and provide them with genuine guidance and support

Education

Asian Institute of Computer Studies College Level (Undergraduate)

Computer Science/Information technology

2002 – 2003

Bacoor National High School High School Diploma

1997 – 2002

Trainings and Seminars

Café Bonomi Certificate Dubai, United Arab emirates

Participated in the course “CAFFETERIA”

Restaurant and coffee shop leading Stanchion Post Training Center Corp.

to food and beverage services NC III (barista) 3rd and 4th Floor Tia Maria Building IV,

AJA11/AN/1503 Aguinaldo Highway Palico II Imus, Cavite Philippines

Mar 20, 2012

Food and beverage services NCII Stanchion Post Training Center Corp.

AJA11/AN/1503 3rd and 4th Floor Tia Maria Building IV, Aguinaldo Highway Palico II Imus, Cavite Philippines

Jan 30, 2012

(Basic Safety Training) Southern Institute of Maritime Studies

- Personal Survival Techniques 183/B Ilaya St. Niog, Bacoor Cavite

- Fire Prevention and Fire Fighting

- Elementary First Aid

- Personal Safety and Social Responsibility

References:

Available upon request.

Jesse Christian Belen Abanilla



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