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Manager Customer Service

Location:
Dubai, Emirate of Dubai, United Arab Emirates
Salary:
not less than 5000 AED
Posted:
May 18, 2020

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Resume:

* * * * * n e A b i g a i l D e V i l l a C V

ROLYNE ABIGAIL A. DE VILLA

Al Twar 2, Dubai, UAE

056-*******

addapk@r.postjobfree.com

To obtain a position as an active employee in a growing, reputable, company where I can be able to contribute and apply my skills, knowledge, experience, proactive attitude, and positive atmosphere to help to improve the company and to develop my career and at the same time to serve the company to the best of my capabilities.

• DOCUMENT CONTROLLER/SECRETARY

TOP LINK CONTRACTING AND GENERAL TRANSPORT LLC – Dubai, UAE November 26, 2017 - up to present

Projects Handled:

Project : R1064 – INTERNAL ROADS FOR MOHAMMAD BIN

RASHID HOUSING ESTABLISHMENT IN OUD

MUTAINAH FIRST

Consultant : Jouzy Consulting Engineers

Client : Roads & Transport Authority (RTA)

Date : June 2018 – up to present

Project : DMS 146010 - CONSTRUCTION OF INFRASTRUCTURE SERVICES & ROAD WORKS INCLUDING S24, S25, S26 &

REMAINING FOR S17

Consultant : Arif and Bintoak

Client : NAKHEEL

Date : December 2017 – June 2018

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Duties & Responsibilites:

- Create templates

- Performs all computer operation/encoding as instructed by my immediate superior.

- Manage requests for documentation.

- File documents in physical and digital records and ensure appropriate storage.

- Review and maintain the accuracy of the records, editing where necessary to ensure they are up to date.

- To liaise with and distribute project related information with all levels of the project team and potentially external parties.

- Manage the processes around documentation within the organization.

- Maintain confidentiality around sensitive documentation.

- Performs additional duties/assignment given by manager due to work load or manpower shortage issues like raising Work Inspection Request.

• ACCOUNTINGS STAFF

BAYANIHAN CREDIT COOPERATIVE - Agoo, La Union, Philippines February 2, 2015-August 31,2017

Duties & Responsibilities:

- Responsible for clerical matters related to loan processing, including preparing, auditing, and finalizing forms or contracts.

- Releasing of Loans.

- Collecting cash from the collector.

- Preparation of the money that were to be credited by the loaner.

- Assisting and dealing with new clients.

- Ensuring creditworthiness of interested parties through reference checking.

- Maintain payment records.

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• PIV (PURCHASE INVOICE VOUCHER) CLERK

UNIVERSAL LEAF PHILIPPINES, INC. - Agoo, La Union, Philippines February 20, 2014 - July 25, 2014

Duties & Responsibilities:

- Encoding the grades of tobacco received through Microsoft System.

- Prepares receipt for farmers.

- Monthly reports on the summary of grades of tobacco.

- Summarizing the grades of tobacco to compute taxes.

- Sorting and stamping.

• Knows computer application (MS Word, Excel Publisher, PowerPoint)

• Flexible, goal-oriented, hardworking

• Knows how to handle time pressure

• Detailed knowledge in Administrative/Clerical duties

• Telephone Etiquette

• Good oral and written communication skills

• Highly organized and dedicated with a positive attitude

• Proficient in handling Customer Service involving information and competence to meet deadlines and work under pressure

• Confident and balanced in interaction with individuals at all levels

• Detail oriented and resourceful in completing projects and able to do multi- task jobs.

TERTIARY: BACHELOR OF SCIENCE IN BUSINESS ADMINISTRATION MAJOR IN FINANCIAL MANAGEMENT

Don Mariano Marcos Memorial State University-Mid La Union Catbangen, City of San Fernando, La Union

2009-2013 (Graduate)

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SECONDARY: LA UNION STANDARD ACADEMY

Gana, Caba, La Union

2005-2009

PRIMARY: CABA ELEMENTARY SCHOOL

Poblacion Norte, Caba, La Union

1999-2005

• YOUNG ENTREPRENEURS’ SOCIETY (YES)

DMMMSU-MLUC

San Fernando City, La Union

Member, 2011-2012

• ON-THE-JOB TRAINING (OJT)

COOPERATIVE BANK OF LA UNION - Agoo, La Union

November 7, 2012-February 27, 2013

• CAMPUS CAREER AND EMPLOYMENT COACHING

DMMMSU-MLUC

San Fernando City, La Union

October 2 & 3, 2012

• PEOPLE, INVESTMENT, SAVINGS, OPPORTUNITIES (PISO) SA NEGOSYO. SUSI SA PAG-ASENSO

CAM-Covered Court, DMMMSU-MLUC

Catbangen, City of San Fernando, La Union

September 26, 2012

• PERSONALITY DEVELOPMENT

Catbangen – Barangay Hall

San Fernando City, La Union

March 7, 2011

5 R o l y n e A b i g a i l D e V i l l a C V

• COMPUTER-BASED ACCOUNTING INFORMATION SYSTEM

CAM Reading Center, DMMMSU-MLUC

Catbangen, City of San Fernando, La Union

September 21, 2010

• ADOBE PHOTOSHOP SEMINAR WORKSHOP

CAM Computer Room, DMMMSU-MLUC

Catbangen, City of San Fernando, La Union

September 16, 2010

Date of Birth: February 12, 1993

Age: 27 years old

Gender: Female

Nationality: Filipino

Height: 5’1 ft.

Weight: 50 kg.

Place of Birth: Agoo, La Union

Philippine Address: #31 Provincial Road, Barangay Gana, Caba, La Union Civil Status: Single

Religion: Roman Catholic

Parents: Mother Arlene A. De Villa

Father Raul M. De Villa

Language/Dialects: English, Tagalog, Ilocano

I hereby affirm that the above-stated information is infallible and genuine to the best of my knowledge.

ROLYNE ABIGAIL A. DE VILLA

Applicant



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