JUDITH SCHEIN

***-** ** ***** *****

Bronx, New York 10475

718-***-****

OBJECTIVE:

Professional with 32 years of experience in the Insurance Industry managing clerical functions, Team Player, dependable hard worker with

strong skills in serving customers.

PROFESSIONAL EXPERIENCE

AXA / EQUITABLE

Title: Analyst I Secaucus, NJ 1998-2001

Updated Client contract information. Tracked correspondence with date and time.

Processed information from clients by mail correspondence.

Sent out letters to clients and filed copies of client correspondence for company records.

Compiled daily and weekly status reports.

Researched and compiled policy information to insure accuracy.

THE EQUITABLE / PAUL REVERE INSURANCE COMPANY

Title: Senior Administrative Clerk New York, NY 1992-1998

Received and screened incoming and outgoing health and life insurance mail related to: disability claims, letters from clients, hospitals, doctors, and attorneys.

Developed a program to perform analytical studies.

Compiled status mail reports and operated 3277 CRT, CICS.

Administered Quality Control procedures and workflow on a daily basis using Lotus.

Consulted with clients by telephone and written communication.

Handled various inquiries from other insurance companies.

Title: Senior Mail Clerk New York, NY 1981-1992

Sorted incoming health and group insurance mail for distribution.

Handled various forms and letters from policyholders regarding premium payments and various policy changes.

Compiled weekly status reports.

Title: Application Clerk New York, NY 1977-1981

Reviewed, sorted and prepared all new business applications.

Filed all returned applications and withdrew charge-out requests.

Assisted in EVLICO unit answering telephone requests for Regional Service Centers and Home Office Personnel.

Title: Senior Record Clerk New York, NY 1974-1977

Reviewed and prepared cross reference cards for replaced, transferred or combined applications.

Title: Record Clerk New York, NY 1972-1974

Processed requests and withdrew applications from file.

EDUCATION

Washington Irving High School/Evander Childs High School,

The Career Center; Majored in Business Administration

PROFESSIONAL DEVELOPMENT

Windows, MS Word, Lotus, Lotus Notes, CRT, IBM PC, WANG, Microfiche

Reference- Available upon Request

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