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Employee Relations Manager

Cairo, Cairo Governorate, Egypt
May 18, 2020

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Hoda Mohamed Nabil



Contact details

Mobile: +201*********


Address: Villa El Sahaba, 6th District, Obour City

Marital Status: Married

Professional Experience

July 2019 –Present IMTENAN Health shop –HR & Personnel Manager

-Manage all the personnel & Payroll process (Microsoft AX system).

-Manage the operational HR Functions such as, Organizational Development, Workforce Planning, Reward and Remuneration & Performance Management.

-Prepares annual budgets for the HR activities and manage the expenses of the actual vs the budgeted.

-Formulates and recommends Human Resources policies and objectives for the company on any topic associated with employee relations.

-Handel the annual medical & pension plan.

-Manages all the medical insurance activities

-Planning, developing and implementing strategy for HRM & ensuring that HR & Administration policies and activities continuously support the company to achieve its goals and strategies.

-Handle employee concerns & grievances and take appropriate action

-Enhance and Update compensation & Benefits programs.

Feb 2017 – June 2019 IBS (International Business Solutions) –HR & Administration Manager

-Manage the Recruitment of local Staff, screening CVs, interviewing, short-listing, negotiating & offering, followed by induction process in compliance with local labor laws and corporate guidelines.

-Ensure people hiring, on-boarding, salary payments, giving feedback and developing in time.

-Lead & Drive the periodic performance management process.

-Directs the needs assessment for training and staff development.

-Prepares annual budgets for the HR activities and manage the expenses of the actual vs the budgeted.

-Formulates and recommends Human Resources policies and objectives for the company on any topic associated with employee relations.

-Responsible of the yearly negotiation of life and medical insurances plan.

-Manages all the medical insurance activities

-Manage the payroll and all its reliability.

-Handle employee concerns & grievances and take appropriate action

-Develops and updates organizational structures and manpower plans

-Develops and implement personnel policies and procedures and summarizes it into an “Employee Handbook”

-Updates compensation programs, rewrites job descriptions as necessary,conduct annual salary surveys

-Enhance the communication process with all department to ensure the workflow is smooth and efficient by holding a periodical communication meetings

-Execution of governmental relations such as handling of labor & insurance offices to ensure the compliance with governmental & labor regulation& Communicate effectively when needed.

-Monitor inventory of office supplies and the purchasing of new material with attention to budgetary constraints and manage costs and expenses to assist in budget preparation.

-overseeing the day-to-day operations of the office, include ordering supplies, scheduling maintenance of the office’s equipment and computers, maintaining meeting schedules and writing or reviewing HR letters and contracts.

Dec 2010 – Jan 2017 OMS Egypt for Technology services – Payroll & Personnel Manager

-Handles payroll cycle end to end, going through the calculations of deductions from different sources, calculations of the payroll taxes, as well as collecting time sheet for freelancers and consultants to make sure all numbers are accurate the payroll sheet sent to finance is final

-Prepares all reports required for OMS Egypt and OMS Gulf employee’s payroll expenses and payment to gather accurate data by quarter/ half/ year closure to track expenses and support finance in accurate closure

-Executes the expenses cycle starting from tacking the expense requests from stakeholders, prioritizing payments, calculating cash in advance and its payment either from long term stays every two weeks, or short term stays, then finally settlement of cash in advance with employee to make sure payments are accurate and traceable

-Supervises and backs up personnel related issues, in addition to handling the formal communication with the labor office, and preparing all required papers for the annual audit of the labor law to ensure all labor law requirements are fulfilled

-Handles Gulf employees HR & Admin issues such as benefits, and end of service payment calculations and fully accountable for the payroll and contracts to make sure all Gulf labor law related matters are accurate and compliant

-Handles leavers payments and settlement of all cash related issues such as variables, deductions, etc and handles all communication with leavers and the planned payment dates to make sure they are well informed with their payments and that all payments are settled accurately

-Follows up and participate in regular policy updates and changes in addition to issuing all HR related documents such HR letters, recommendation letters, etc to ensure all HR related documents are updated in terms of template and content

-Updates filing systems, to ensure it meets the needs of the company as well as maintaining an e-system with all employees’ data and needed information.

-Manages all the medical insurance activities

-Handles the recruitment process (maintain cv screening, contracting recruitment agencies, verifying recruitment requisitions).

-Handles exit interviews, Solving employee’s conflicts & Conduct orientation programs for new hires.

Jan 2007 –Nov 2010 CIL (Commercial International Life-insurance) – HR Supervisor

-Structured employees’ files database (manual and electronic) that included all necessary officially required papers for each employee& Handled all employment procedures for new employees including preparation of employment contracts as well as Keeping record of headcount and the monthly updates of all personnel movements

-Participate in the onboarding process of all new hires through briefing new comers on all HR elated policies and procedures, made sure employees understand all HR related matters and the HR department is always available for their questions, to ensure proper boarding and understating of their rights and the company’s rights

-Execution of governmental relations such as handling of labor & insurance offices to ensure the compliance with governmental & labor regulation& Communicate effectively with government departments such as labor offices and social insurance authority when needed

-Kept record of insurance coverage, pension plan, and personnel transactions, such as hires, promotions, transfers, and terminations and Updating the database to show appraisal outcome then notifying managers when their subordinates appraisals are due

-Worked together with the HR manager on centralizing and updating HR/Personnel related functions (e.g. Mobile allowance & staff benefits / Reimbursement Claims / vacations/ hiring & resignations procedures…etc.) and Liaise with HR Manager on all disciplinary and grievance issues

-Following up for EFSA (Egyptian Financial Supervisory Authority) registration and renewal for sales team

-Assisted in organizing different events such as farewells, outdoor staff training, days-out, business plan’s meeting, yearly award ceremony...etc, contacting travel agencies & hotels for corporate rates for the company’s staff, deals with hotels for accommodations & events and deals with travel agencies for ticketing, transportation

-Managed Expats work permits and legalities

-Reviewed and checked that all incoming and outgoing mails are logged on the system by Supervising that all courier pickups & deliveries and handle the filling & retrieving Info Fort files

Oct 2005– Jan 2007 Petro-Trade Co. (For Gas & petroleum)– HR Clerk

-Acted as a reference to staff regarding a variety of personnel matters and regulations, policies & procedures

-Maintained appropriate statistics and reports including vacancy lists, hiring and turnover reports.

-Following up for employee’s daily attendance and Up-dated and informed them with their leave and sick balance; making sure that the proper procedure is maintained

-Handled, checked and calculated the overtime requests and deliver it to the Head office.


Arab Academy for Science Technology & Maritime Transport (AASTMT), MBA – 2020

American University in Cairo, HR Diploma – 2013

Ain Shams University, Bachelor’s degree in Commerce, English Section – 2004

O.K Language Schools, General Secondary Certificate – 2000

Languages Arabic (mother tongue), English (fluent)

References available upon request

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