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Employee Relations Sales

Dubai, Emirate of Dubai, United Arab Emirates
May 18, 2020

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Mobile: 054******* / 055******* E-mail:

Nationality: Filipino I Languages: English, Tagalog I Civil Status: Married

Notice Period: Immediate I Visa: Employment Visa I

Logistics & Distribution, Import / Export, Customs Clearance, FMCG, Sales & Marketing, Events & Warehousing, Freight Forwarding


•Over 16 years of collective work experiences from Logistics - Freight Forwarding Company sales, marketing, staff management, as well as with international FMCG organisations and logistics management.

•Over 4 years continuous experience as Custom Clearance Clerk and Customs Compliance

•Strong knowledge about customs procedures and interaction with Dubai Customs department. Independent and able to finish all assigned task from end to end.

•Outstanding knowledge and skills on Product Activation, Events, Program Proposals and Execution. Self-motivated and able to work both independently and with teams.

•Excellent interpersonal skills and strong knowledge on Customer Service and Employee Relations

Professional Experience and Achievements

Customs Compliance I January 13, 2019 - March 25, 2020

Panasonic Avionics Corporation

Outsourced by DULSCO – DAFZA UAE

Daily auditing of incoming inbound and outbound bill of entries from previous clearance instruction given to the clearing agents such as DHL, FedEx, and others for accuracy and by checking discrepancies and escalate issues immediately to avoid future customs problems. Notify clearing agents for any BOE amendments due to error processing

Providing clearance instruction to agents through email, sending notification to a particular clearing agent by providing the details of the Air Waybill to further process the bill of entry accordingly.

Sending notifications to authorized and exclusive clearing agents for on time clearance of shipment

Monitoring pre-alert shipments for on time receiving of incoming shipments to avoid any delays

Daily auditing of outbound Commercial Invoice inorder to check the accuracy of all the details mentioned on it and by verifying HS-Codes and all the details in ECCN via oracle.

Keeping files up-to date both soft and hard copies for archiving for future references.

Escalate unresolved issues to other departments or agents inorder to maintain in-tack and accurate department records

Customs Clearance Clerk – Freight Forwarding / Logistics August 2014 – November 6, 2018

Around World General Trading Fzco – Jafza / Jebel Ali

Duties and Responsibilities

Receives shipment and ensure goods received are in proper condition and in correct quantity ordered

Passing of Bill of Entry for sea shipments, local and freezone in E-Mirsal 2 accurately based on the documents provided by the customers

Creating LGP (Local Goods Pass) in E-mirsal2 and inbound gate pass.

Efficient and accurate handling of E-Mirsal 2 declaration for Import and Export sea shipments

Arrange Commercial Invoice, packing list, exit/entry Certificate, and Gate Pass in for re-export.

Solving exit certificate issues in Dubai Customs and other related task.

Regularly follow up arrival notice of containers from the customer to ensure on-time pick of goods or items in port and by avoiding any penalties that may occur

Records all Manifests in soft and hard copies to ensure accuracies of all documents for future use and verification purposes

Review and process the different type of customs forms required for re-export and stamping procedures

Assist PRO in completing all necessary documents for individual employees and all other administrative work to maintain and secure the employees file for archiving.

Solving other work issues such as container over weight, customs penalties and the like.

Timely submission of documents to Customs to avoid penalties

Assist immediate superior in any other related task

Site In-charge – FMCG/Sales August 2013 – March 2014

Zoom Franchise – ENOC/EPPCO, Dubai, United Arab Emirates

Duties and Responsibilities

in-charge of employee basic training, which ensures better service to customers

ensure that the customer demands are met efficiently through sufficient product inventory

Keeping a check on the stock inventory, ensuring the availability of well-trained staff, catering to customer queries and complaints, and ensuring profitability through sales and customer satisfaction.

Product merchandising, implementing POG and promotional or offers execution to increase sales. Barcode pricing, product expiry date monitoring and daily coordinating with suppliers

Purchasing products from various UAE FMCG suppliers for stock sufficiency & availability.

Responsible for ensuring profit maximization through employee coordination and motivation. Day to day monitoring of individual sales performance for evaluation.

Daily cash balancing and preparing bank deposit for cash sales of the store.

Strict monitoring of HACCP, FIFO, 5S, inventory/stock take, suppliers liaising, purchasing and merchandising to obtain high level of store management.

Activations and Merchandising Supervisor – FMCG & MKTG

Sep 2010 – May 2013

ActivAsia Incorporated, Baguio City, Philippines

Duties and Responsibilities:

Supervise and monitor ongoing activations and merchandising of Unilever products from various supermarkets in the city.

Implement national and local trade activations/events such as product launching, trade development programs, VIP event in malls for brand endorsement of products and nearly expiring banding activations.

Generate weekly and monthly reports of summary of activations implemented and deployment of POP merchandising materials and key visuals

Regularly coordinate with sales distributors for approval and certification of proposed projects & liaise with concerned government offices in securing permits and continuous coordinating with the distributor partner, media offices, graphic artists for the design in completing all the necessary things for all promo activities

Administer and evaluate the performance over 50 merchandisers within my area. Lead by example for them to achieve a common goal in a day to day basis.

Other Skills

Computer Networking and Troubleshooting, Internet Research

Proficient in MS Office Applications (Word, Excel, PowerPoint), Computer Networking and Hardware Troubleshooting. Typing 35wpm

Driving –Philippines Professional Driver’s License

Education and Trainings

Bachelor of Science in Commerce, Major in Banking and Finance

University of Baguio, 1998 – 2003 (Graduated), Baguio City, Philippines

Basic Supervisory Skills Training Program (For Site and Shift In-Charge)

ENOC Training Center, Oud Maitha

EPPCO ENOC, Dubai, UAE (November 2013)

Level 1 - Basic Fire Safety - Eurolink Safety, Jebel Ali, UAE (2 February 2015)

Basic First Aid Course - Cedars Training Center, Jebel Ali International Hospital

Jebel Ali, Dubai UAE (February 8, 2015)

Mirsal 2 Training (Gallery Building, Jebel Ali, UAE - 2 August 2014)

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