MARKET DEVELOPMENT MANAGER
My role as a market development manager is to maintain current customer relationships, achieve weekly goals in prospecting/cold calling and grow profit in an assigned territory. I was successful with building relationships with current and new customers, I recently received a second territory to oversee and grow. I enjoy the challenge and growing the business, but ultimately seeing the customers successful and networking the strong relationships. I’m looking to build on my skill set and join a large company with growth opportunity. I believe my relationship building skills, effective communication and ability to close the deal, make me a great asset to a company.
Sales Communications Account Management Business Development Prospecting/Cold Calling Problem Solving Leadership Microsoft Office Attention-To-Detail Time Management Adaptability Teamwork I CRM
HEARTLAND COCA-COLA, St. Charles, MO
Market Development Manager August 2018 – March 2020
Develop, maintain and grow on premise and account volume within an assigned territory
Prospect and cold call within the assigned territory and follow up with leads for new account goals
Communicate and work effectively across many departments such as sales, equipment, distribution and home market.
Experience with CRM platforms such as Salesforce and Spring Mobile
Sell in new or core products, market incremental displays, equipment placements and promotional programs
THE FAMILY ARENA, St. Charles, MO
Food & Beverage Director February 2017 – July 2018
Oversee Executive Chef, Catering Manager, Concessions/Warehouse Manager and their respective departments
Maintain relationships with vendors and negotiate all food and beverage related contracts for the Family Arena. (Example: Pepsi, Sysco, Budweiser)
Responsible for overseeing budget, labor and inventory across the entire Food and Beverage Department.
Hire and train all full time employees in the Food & Beverage Department
Suites, Club & Sales Manager January 2016 – February 2017
Maintained relationships with annual building sponsors all while finding new building sponsors and creating new and exciting sponsorship opportunities for new clients
Responsible for selling all suites and creating new relationships with potential suite customers. Often times through cold calling businesses or tracking past events and letting past guests know of similar previous events they attended
Oversaw and supported suite captains, catering staff and club bartenders with setup, breakdown, and service to meet customer needs
Concession/Warehouse Manager June 2013 – December 2015
Directly supervised warehouse staff, concession staff, and volunteer groups, including scheduling, hiring, training, coaching and maintaining sufficient staff
Responsible for tracking inventories, receiving, and preparing reports as required by Finance Department.
Event trouble shooting and maintaining point of sale (POS) systems, including programing and resetting. Maintain knowledge of POS system
Generated event files and POS events and responsible for checking closing data and POS inventory sheets to confirm correct cash deposits are made by concession staff and volunteer group leaders
Ensured concession stands were counted and stocked. Products stored and rotated regularly. Ensured out-of-date products were not presented to guests at events
Bachelor Degree Communications I University of Missouri-St. Louis, St. Louis, Mo.
Volunteer & Leadership
Board Member for Festival of The Little Hills January 2020 – Present
Volunteer with Friends Of Kids With Cancer November 2017-Present