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Customer Care Sales

Location:
Abu Dhabi, Abu Dhabi Emirate, United Arab Emirates
Salary:
2500-4000
Posted:
May 18, 2020

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Resume:

CURRICULUM VITAE

POSITION: WAITRESS CASHIER

PERSONAL DETAILS

Name : Patricia Wangeci Kanyua

Gender : Female

Nationality : Kenyan

Marital Status : Single

Tel : 058*******

Passport : AK0007584

Visa Status : Visit

Languages : English, Kiswahili, Basic German

Email : addamu@r.postjobfree.com

CAREER OBJECTIVES

To work in a challenging environment, contributing enthusiasm, dedication, responsibility, and good work ethic combined with desire to utilize my skills and to provide prompt and courteous service to the company, in order to maximize revenue and customer satisfaction.

PERSONAL EVALUATION

I am a hardworking, honest, works under minimum supervision, self-motivated, flexible and easily adaptive and a team player and motivated by new challenges.

WORKING EXPERIENCE

2014 -2016 Vision Marine Construction Co.

Position: Assistant Administrator

Duties & Responsibilities

Perform edits on documents.

Prepare documents early

Manages outgoing/ incoming project documents

Keep track of all records

Prepare folders and filling both hard and soft documents orderly.

April 2009 - 2011 Papa Johns' International Restaurant (Qatar)

Position: Front of house crew

Duties & Responsibilities

Greet Guests and accompany them to their tables, developed rapport, accepted processed and delivered order.

Present menus and respond to any questions regarding items and assist customers in menu determination.

Serve dishes at tables according to orders

Receive and serve the incoming calls.

Make follow up on served calls to ensure accuracy and best service.

Operated cash register and enthusiastically accepted payments from customers and dispensed correct change.

Check regularly with Guests to make sure that they are enjoying their meals and take necessary action to resolve any complaints.

Properly balanced out cash register.

Clear and neat the tables ready for the next customers.

Attended monthly staff meetings and training sessions.

Feb 2006 - 2008 Little Chef Restaurant,

Position: Customer Care/ Receptionist

Duties & Responsibilities

Warmly greet the incoming visitors.

Answering visitor inquiries about the company.

Directing visitors to the appropriate contacts.

Sorting mails, answering calls, routes them to their proper recipient taking and relaying messages as needed and arranging appointments for guests to meet with the company staff.

Monitor and record petty cash payments, balance petty cash.

Prepare travel vouchers.

Basic cashiering and book-keeping duties.

Inform patrons of each day special.

Prepare correspondence and documents.

Update database and organize mailing.

Interact with the customers/ guests for analysis for services provided.

Keenly observe and maintain the best Communication for the best service.

Prepare the daily shift report.

Ensure the guests are verily satisfied and invite them to visit again.

July 1998 - 2003 Coastal Bottlers Ltd. Kenya,

Position: Saleslady

Duties & Responsibilities

Monitor and kept daily records of cash flow.

Assist stockroom staff as needed.

Plan, prioritize, assigns, supervise and reviews work of staff responsible for purchasing including technical and specialized procurement of supplies and services.

Responsible for departmental administrative issues such as maintaining/ revising policies and procedures and websites, reporting minority business participation/monthly volume processing/subcontract plan utilization.

Reviews, analyzes and approve all purchases where award is not made to the low bidder to ensure justification exists and policy is followed. Review, analyzes, researches and approves purchases of non-competitive nature.

Meet with or speak to interested vendors concerning potential source for supply and service. Develops and maintains an effective working relationship with vendors and fosters relations between suppliers and the company.

Assists customers in merchandise location.

Maintain a clean and attractive front-end area.

Properly balanced out cash register.

Courteously greets customers and assisted with purchases.

Operated cash register received and dispensed correct change.

EDUCATIONAL BACKGROUND

January - July 2008 Mombasa Polytechnic

Certificate Sales and Marketing

February - July 2008 Times College of Tourism

Certificate Elementary German Language

2003 - Unik Driving School

Driving License BCE

1994 - 1997 Limuru Secondary School

Kenya Certificate of Secondary Education

SKILLS AND COMPETENCIES

Professional work ethic.

Sales and Marketing skills.

Sales and Marketing skills.

Communication skills.

Multi-tasking.

Organization and planning skills.

Problem solving.

Good leadership ability.

HOBBIES

Making new friends

Listening to music

Socializing

Travelling

Reading

REFEREES

Upon request



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