JAZMINE L. ORTIZ
Cellular: 917-***-**** Email: firstname.lastname@example.org
NEW YORK CITY DEPARTMENT OF EDUCATION
Program Manager- EduStat (12/2019- Present)
Participates in ongoing conversations and decisions with DOE and community partners regarding data collection, data analysis, data display, and methodology.
Analyzes trends in school performance, community engagement, and other factors to help facilitate strategic progress monitoring conversations.
Designs, develops, and delivers change management activities and considers measures of success to ensure continuous improvement and community engagement in all aspects of delivery.
Supports the development of a continuous improvement process to use as basis for strategic monitoring and ensuring that schools are receiving the support they need.
Leads activities to assess, diagnose, and solve organizational issues, and ensures alignment to the Chancellor’s priorities goals of Equity and Excellence for all.
Collaborates with central teams and the Office of Community Schools to gather and organize school quality data briefings.
Develops project plans and timelines for policy support and monitoring processes; tracks progress towards key milestones throughout each school year.
Ensures that the scope of each continuous improvement event covers the necessary aspects required to deliver the experience that will lead to improved school support.
Prepares presentations, facilitates meetings and trainings, creates reports, and makes recommendations for new and/or revised policies and procedures.
Manages the implementation of community events, professional learning sessions, conferences, etc.
Manages the dissemination of relevant information and materials to DOE and community partners regarding current research, program mandates, acquisition of resources, and innovative program practices in continuous school improvement.
Manages special projects as assigned.
NEW YORK CITY ADMINISTRATION FOR CHILDREN’S SERVICES
Community Coordinator- Division of Policy, Planning and Measurement (3/2016- 12/2019)
Provided administrative support for the Assistant Commissioner (AC) of the Office of Quality Improvement, his direct reports, and other department members as needed.
Maintained complex calendar for the AC.
Responsible for scheduling, organizing and coordinating meetings within a multicultural environment, for the entire department and for teams within the department, including catering and AV/IT support when required.
Prepared and submitted travel expenses for the AC.
Maintained training records for the department and update annually
Purchased and maintained office supply inventory and arranged repairs and maintenance of office equipment.
Managed candidate interview schedules and coordinated details with the recruiting staff.
Coordinated onboarding of new employees and contractors.
Managed requests for Consulting Agreements and Mutual Confidentiality Agreements. Liaised with the Legal department through the agreement execution process. Handled related POs and invoices after the agreements have been executed.
Prepared travel arrangements and logistics for conferences/meetings as needed.
Maintained fatality case records and autopsies.
Designed created charts and tables (ex: org charts, genogram)
Monitored and tracked Child Fatality and Safe Sleep Data
Assisted with Freedom of Information Laws (FOIL) request.
Planned and coordinated meetings within and outside the Agency and transcribed meeting minutes as assigned. (ex: Collaborative Safety Science).
oParticipated in Collaborative Safety Science prep meetings.
oCoordinated with ADHOC consultants, medical examiner, Department of Education (DOE) and Department of Mental Health and Hygiene (DOH) officials.
oSent out all case notifications to Administration for Children’s Services (ACS) programs and provider agencies.
oEnsured all case summaries were delivered via hand delivery and were distributed in-house.
oDisbursed and tracked metro cards for DPPM staff conducting CPS interviews
oPrepared and processed invoices for Collaborative Safety Science consultants.
Coordinated weekly ChildStat Meetings
oEnsured data material was prepared
oIncluded genograms to data deck’s
oCoordinated transportation for borough-based sessions
oSet up/Break down for ChildStat in central office
oOversaw the ChildStat overflow viewing room
Ensured all attendees Signed the attendance sheets and received data decks
PENCOM OPERATING SYSTEMS INC.
Sr. Administrative Manager (7/2013- 3/2016)
Aided recruiters by editing, proofreading and updating resumes for individuals seeking employment with major financial companies in NY, NJ and VA.
Maintained a Pencom Systems proprietary database by consistently entering and updating demographic information
Assisted with the hiring candidate portal (i.e. Taleo, Jobvite, and PeopleClick).
Performed accounts payable/receivables and prepared consultant payroll.
Managed a petty cash account for staff members
Prepared correspondence, letters, memos and email responses
Planned and coordinated special events
Processed incoming mail, answered/routed phone calls and provide general office support
Monitored office supplies, prepared and track purchase requisitions and arranged for service of office equipment
THE NEW YORK FOUNDLING
Director’s Assistant (6/2009- 7/2013)
Provided administrative support to the Program Director and Supervisors.
Managed a petty cash account for staff members, prepared expense reports
Performed accounts payable, payroll, prepared and track purchase requisitions and Donation Batching using QuickBooks Point of Sale.
Processed, distributed incoming mail assisted with newsletter preparation, forwarded and track new student applications.
Prepared clients’ files and charts for day care and preschool enrollment
Compiled data, created reports, tracked information by accessing PROMIS and Connections data systems, and updated immunization records and charts for Department of Heath reviews.
Planned events (Executed events for 3 programs ranging from 15- 300 persons) and assisted with special projects and research.
Monitored office supplies, maintained transportation logs, food pantry and arranged for service of office equipment.
Intake coordinator (assigned and distributed all ACS and advocate referrals to case planners, interviewed all advocate cases, processed new applications and assisted with school tours)
COALITION FOR HISPANIC FAMILY SERVICES
Administrative Assistant (1/2008- 6/2009)
Scheduled patient psychiatric, therapy & evaluation appointments.
Verified and processed Medicaid payments.
Created clients’ files and charts.
Translated for Spanish speaking clients, answered and directed all incoming calls
Received and distributed office packages and mail.
JEFFREY CRAIG LTD.
Administrative Assistant (6/2001- 3/2007)
Created and maintained an electronic filing system.
Entered domestic and international purchase orders into a database system
Maintained office inventory and ordered supplies as needed.
Maintained organization of the showroom and office.
Performed administrative tasks such as (faxing, filing, printing, etc.)
SKILLS: Computer Skills: Microsoft Office Suite (Word, Excel, Outlook, Access, and Publisher) QuickBooks Point of Sale, PROMIS, and connections.
Languages: Bilingual (Spanish)
EDUCATION: High School Diploma (2001) EBC High School for Public Service