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Sales Administrative Assistant

Daly City, CA
May 18, 2020

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Diana Zora Mihailovich, M.A.

San Francisco Bay Area, CA 1-415-***-****


To obtain a Special Education service or Educational Administrative position, whereby, leadership, program development, lesson planning, coordination and academic improvement will support superb staff and student growth


Assessor, Intervention Specialist/Education Therapist, February/2015-current- San Francisco Bay Area Special Education/Regular- Mt. View USD, Projects in Education, Literacy, Behavior,Supervisor, Intakes, Assessments, Writing Reports, Data Analysis, Student Retention, Applied Behavior Analysis, Paraprofessional Instruction, Administering lesson plans and IEPs, RTI, 504s, Intervention, Restorative Practice, Staff Support and Regular Ed Training, Accommodations, Charter/Community Schools, Student Artwork in the DeYoung Museum honored, San Francisco (5/15), progress growth for student’s achievement, Common Core Objectives, Mastery of Math Curriculum and ETS Scorer Admitted Marketing/Sales/Education- November 2013- January/2015 Dialogue Marketing/ Carson’s Department/Nordstrom/Education Professional Services- Troy, Rochester, MI

Teaching, Substitute, Charter, Academies, all subjects, levels

Licensed Insurance Agent, Writing Insurance Policies, Underwriting, Quotes, Direct policy sales to over twenty states

Sales Associate, Coach/Michael Kors Specialist, Accessories, Intimates, Inventory, Point of Sales (POS), Quality Service Retail/Sales/Non-profit Specialist – July 2012 – February/2015 Meadowbrook Hall/Detroit Institute of Arts- Rochester, MI

• Marketing for Quality Customer Service, Direct Sales, Campaign Promotions

• Pricing, merchandise, Advertising components including displays

• Participating in Rochester Community Events (Sidewalk Sales, Festivals, holidays), Hostess, Gallery Services Working with money, credit, counting change from register, donations Lobby Manage/PT Volunteer- November 2012- April 2013 Department of Human Services-State of MI, Mt. Clemens

• Human Service Support/confidential file access

• Customer Data Analysis, Reporting document data including HIPPA, Medicare and Child Welfare

• Translating Customer Data and HIPPA records into Applications/Databases

• Superb quality communication to support clients for identifying correct State Services/Programs Multi Resource Specialist – August 2002 – June 2012 LAUSD, Resource Specialist/Bilingual, Los Angeles, CA

• Versatile Specialist dedicated to instructing all groups of Special Needs students for Digital Learning Center, Scholarship/Admissions support, Inclusion, Collaboration and Parallel Teaching

• 8+ years utilizing data management systems to determine needs for lesson design, assessment and instruction

• Assessing, writing and measuring evidenced results for performance goals, Home/Hospital teaching included

• Evaluating results-based evidence and presenting at IEP/SLC meetings, instructor-lead teaching, lesson planning

• Administered formal Standardized Academic Testing, Formal/Informal Student-based Work Assessments EDUCATION

Property/Casualty Producer License, MI

Real Estate Prerequisite, MI

Life/Health Prerequisite-CA,

UCLA, Los Angeles, CA Leadership Institute, Curriculum Projects Paris, France—PFI, language, fashion/marketing

UC-Riverside, Riverside, CA, Master of Arts - Administration-Education Credentials- Clear Specialist: Specific Learning Disability, Bilingual: CLAD, Clear Multiple Subject- K-8, Resource Certificate of Competency, MI: State, Behaviorally Disordered, Speech, K-8, Regular EMU/Univ of MI-Ann Arbor, Intern- Children’s Psychiatric Hospital, B.S. - Education, Theatre Minor


2016 International Women’s Leadership Association

2014 Service Award- Meadowbrook Hall

2014 Star Performer Team Member, July

Kappa Delta Pi-International Honor Society

Riverside Co of Education- Project LEAD

International translations, University of St. Petersburg/UCR /Paris UCR Graduate Scholarship- Department of Education

Victress Bower Scholarship

EMU Campus Leader Award/Honors Scholarship

House of Rep Leadership Recognition -Michigan


HIPPA Certification

Computer Software, Reporting, Document Assessment, Conversions and Analysis Literacy Training- WSU-x. Staff Trainings and Presentations, ASM Marketing Training Culture/Inclusion: Families in Schools, LA, and CA, Grants, One-to-One Intervention modality Higher Education: Community College: SF, Adjunct Staff Pool, and Tech Center for Learning Equity/Diversity Training, SIMS- Strategy Intervention Model, Keys of Learning, Behavior Interventions Mindfulness Training


Kappa Delta PI- Intl Honor Society

, Who’s Who Distinguished Executive, 2014

Workforce and Talent Management

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