Sales Representative Manager

TODD LAZENBY

**** ********* **** **, ********* NC 27040 · 336-***-****

addajy@r.postjobfree.com

Enthusiastic Service Manager knowledgeable about mechanical service needs. Expert in vehicle operations, parts purchasing, and customer satisfaction. Driven to keep service operations cost effective, speedy and high-quality in order to maintain reputation for excellence.

EXPERIENCE

DECEMBER 2018 – PRESENT

SERVICE MANAGER, advantage truck center

Directly responsible for running an efficient and profitable service department through

productive staffing, customer retention, cost controls, achievement of objectives, and maintenance of all service records. The Service Manager ensures that the daily inventory of technicians' time is consistently sold to service customers.

SEPTEMBER 2014 – DECEMBER 2018

TECH SUPPORT SPECIALIST, volvo truck north america

Provide assistance to the Fleet and Dealer network in trouble shooting and repairs on class 8 trucks.

FEBUARY 2011- SEPTEMBER 2014

LEAD TECHNICIAN, HOGAN TRUCK LEASING

Attended monthly safety meeting to ensure a safe work environment. Monitored inventory and report items to be restocked. Supported technician in equipment maintenance and repair. Diagnose and repair class 8 truck and trailers. Computer diagnostics. Road service

NOVEMBER 2008 – FEBUARY 2011

SHOP MANAGER, frye roofing INC

managed sheet metal shop. ran company crane to stock roofs with supplies. maintained company vehicles. managed inventory. directed and supervised 2 warehouse employess.

JANUARY 2005 – NOVEMBER 2008

SNAP ON TOOLS INC, route sales representative

RAN MOBILE STORE AND ROUTE SALES. SOLD HAND TOOLS AND TOOL STORAGE FOR THE AUTOMOVTIVE INDUSTRY.

EDUCATION

AUGUST 2000

APPLIED SCIENCE DEGREE IN AUTOMOVTIVE DIESEL TECHNOLOGY, nashville auto diesel college

Made honor roll with a GPA of 3.8.

MAY 1999

HIGH SCHOOL DIPLOMA, bluefield high school

SKILLS

Planning and implementation

Customer rapport

Excellent communication skills

Customer focused

Training Delivery

Written and oral communication

New employee mentoring

Team oversight

Troubleshooting

Problem resolution

Contact this candidate