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Management, operation, customer service

Location:
Irvine, CA
Posted:
May 18, 2020

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Resume:

Fen(Rene) Liu

Irvine CA,***** Tel:310-***-**** Email: addag2@r.postjobfree.com

Objective

Seeking logistic related work

With 11 years + 1 year of logistic experience, I learned to be efficient in handling my work and finishing them in timely manner. And as a supervisor, I resolved many advanced trouble cases internally and externally such as space crisis during peak seasons and team coworkers daily trouble with other overseas agent. In addition, I maintained good relationships with the local factories and overseas customers. I also distributed work within my team after they were handed down to me from upper management.

Education

COLLEGE 2001.09 – 2004.09 HUNAN RADIO AND TV UNIVERSITY OF CHINA

·Major: Foreign trade English

Experience

Best Choice Product Inc. – Tustin, CA

JOB TITLE – IMPORT SUPERVISOR 2019.08– Now (Full time)

· Handle all Supply Chain Management by confirming new and revised bookings with Planning/Purchasing team, QC, Vendors and Freight forwarders as well as US Customs compliance and any and all trouble-shooting related to Logistic issues.

· Manage and set up SOP for team to work with the Vendors, Freight forwarder, and Customs Brokers.

· Supervise the Transportation team that handles about average of 700 FEU monthly to 3 different US destinations as well as distributing and managing work responsibilities to each team members.

· Check HTS codes for inbound shipment to ensure accurate Duty amount.

· Validate Per diem to ensure charges are correct by the Trucking companies.

· Work with California, Georgia and Indianapolis warehouses for receiving issues.

· Work closely with Accounting team about AP/AR related issues.

· Hire new employee for team and do training for the new employee as well as resolving problems and issues that arise.

Best Choice Product Inc. – Tustin, CA

JOB TITLE – LOGISTIC COODINATOR 2018. 08 – 2019.08 (Part time)

· Use Netsuite to create incoming containers included CIPL checking and uploading.

· Send over CIPL, A/N to freight forwarders and brokers, follow up custom clearance related questions from broker.

· work with accounting and purchasing team about payment to overseas vendors, as a contact window between vendors and company.

· Arrange telex release daily.

· work with buyer team to update all reports for bookings to Netsuite.

· Input and check ocean freight and all ETA of California/Savannah/Indianapolis warehouses and assist manager to whatever was requested.

ORIENT EXPRESS CONTAINER CO., LTD SHENZHEN 2005.11 – 2016.06

JOB TITLE - OPERATION AND CUSTOMER SERVICE SUPERVISOR

·Arranged FOB to trans pacific shipments for other offices, mainly LA, and worked with overseas sales and op.

·Arranged bookings with the factories according to the rates on the carrier service contract.

·Arranged local trucking and custom clearance.

·Maintained existing business and assisted Fob sales with their quotation.

·As supervisor, assisted upper management team with their daily work as well as trouble cases.

·Trained new staff with industry knowledge and company internal sop system.

HONOUR LANE SHIPPING SHENZHEN 2004.10 – 2005.10

JOB TITLE – SHIPPING CLERK

·Arranged FOB to Intra-Asia shipments.

·Handled basic documentation work with bill of lading.

·Handled account payable and account receivable with and from customers and steamship lines.

Skill

·International Japanese level 3, can speak and write basic Japanese.

·Compatible understanding of Netsuite system.

·Basic Excel, word and office software.

Basic knowledge with SAP and Quickbook system.



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