FRONT DESK/NIGHT AUDIT /DOXIE HOTEL / 2018-PRESENT
Job duties consists of filling in night audit reports, count and verify bank deposits, input electronic registration, charge credit cards in advance, verify reservation, check and respond to emails swiftly, close out credit card batch and produce two reports then close for the day, fill in night audit end reports, and process payroll.
PORTER / FIRST SERVICES / 2009-2017
Duties included cleaned the interior and exterior of the building. Threw out heavy garbage and furniture. Vacuumed the hallways, run snow machine and help maintenance when needed.
ASSISTANT GENERAL MANAGER Extended Stay of America / 2009
Duties included opening and closing of the Hotel. Setting up the housekeepers’ schedule for the day’s work and checking the hotel rooms as per corporate standards. Processing the paperwork for corporate by a set time, Processing Accounts Receivables for each day, interviewing potential employees and also administering mandatory drug tests, making weekly schedules when needed, handing customer complaints should any arise.
FRONT DESK/NIGHT AUDITOR /SPRINGHILL SUITES BY THE MARRIOTT /2007-2009
Duties included check in and check out of guests, make reservations, handling of cash and credit, helping customers with questions and complaints, and balancing the books.
Over ten years’ prior of hotel experience, can work any day, time, any holiday and adapt to any computer system quickly, quick on your feet, knowledgeable of the Mirage system and Room Master.
Harry S. Truman High School 1990 to 1995
Basic School Classes