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Secretary, Office Admin, Personal Assistant

Abu Dhabi, Abu Dhabi Emirate, United Arab Emirates
May 17, 2020

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Mary Rose R. Macalalad

Mobile: +971-**-*******

Abu Dhabi

United Arab Emirates

Objective: To acquire an Administrative Assistant position wherein I can utilize my experience, skills, and competencies in achieving company goals.

Skills & Competencies

Proficient in Microsoft Word, Excel, PowerPoint and Outlook.

Exceedingly adaptable to a dynamic working atmosphere.

Advanced written and verbal English communication.

Possesses efficient planning & organizational skills.

Constantly seeks growth and advancement in work.

Highly reliable team player.

Keen on details.



Personal Assistant to General Manager ^June 2014 - Present ^ Novotel & Adagio Abu Dhabi Al Bustan (Accor Hospitality) 4* Business Hotel and Aparthotels

Screens telephone calls, enquiries and requests directed to the Executive Office and handles them when appropriate

Attends meetings, records and distributes the minutes and follows up on action items.

Liaises with relevant individuals, external organization etc. to arrange meetings, prepare agendas and draft minutes.

Taking dictation and minutes.

Carrying out background research and present findings.

Producing documents, briefing papers, reports and presentations.

Devising and maintaining office systems, including data management, filing etc.

Monitor and order office supplies accordingly.

Arranging travel and accommodation.

Tabulate and retrieve the General Manager’s official expenditures and claims.

Maintains a database of contacts of the General Manager.

Observes high level of confidentiality.

Undertake any other duties as required by the General Manager

Compilation and responding to guest comments on behalf of the General Manager EXECUTIVE SECRETARY ^January 2013 to June 2014^ Park Rotana & Park Arjaan, Abu Dhabi

(Inter-company transfer) 5* Business Hotel and Hotel Apartment EXECUTIVE SECRETARY ^February 2011 to January 2013^ Nour Arjaan by Rotana Fujairah 4* Hotel Apartments

Ensures all outgoing correspondence is typed, proof read and dispatched to the highest possible standard.

Reviews all incoming mail and prioritizes it before forwarding to the General Manager.

Acts on routine standardized correspondence and informs the General Manager accordingly e.g. Requests for membership, accommodation, brochures.

Co-ordinates and follows up with internal departments on behalf of the General Manager.

Composes letters on behalf of the General Manager.

Ensures all correspondence is filed in a methodical systematic basis.

Attends meetings, records and distributes the minutes and follows up on action items.

Handles all telephone calls and appointments for the General Manager, screening and prioritizing calls as necessary.

Maintains a database of contacts of the General Manager.

Organizes travel and external business trips on behalf of the General Manager. FINANCE SECRETARY ^July 2007-January 2008^ December 2008 – February 2011 ^Fujairah Rotana Resort & Spa

In charge of preparing and handling, internal and external correspondences. (memos & emails)

Manages distribution of documents to concerned Finance Staff.

Coordinates and communicates tasks assigned to specified Finance team members.

Handles resort’s incoming and outgoing courier through contracted courier company.

Does follow up with resort contractors and suppliers for cheque collection and statements.

Coordinates with HR for the completion of requirements for the processing of Employee’s life and medical insurance enrolments, claims and membership deletions.

Prepares, reviews, updates and files resort related contracts. In charge of monitoring contracts’ expiry.

Manages systematic filing.

Maintains meeting schedule of Director of Finance.

Prepares minutes of Finance related meetings.

Safekeeping important documents such as trade, commercial licenses and legal documents.

Completes daily cash and cheque collection report.

Checks receiving report postings from the cost control office.

Checks credit card and city ledger transactions.

Relieved Executive Secretary on May 2009-June 2009. ENGINEERING SECRETARY CUM STOREKEEPER ^ April 2006 – July 2007^ Sharjah Rotana Hotel

In charge of filing documents systematically.

Monitors flow of stocks in the engineering store.

Coordinates with purchasing for pending engineering requests.

Compose memos and handles daily correspondence.

Prepares monthly maintenance and utilities reports.

Checks and coordinates with electrical supervisor for pending engineering tasks then reports to Engineer.

Communicates maintenance requests from different departments to concerned Engineering staff.

Does constant follow ups to ensure maintenance requests are attended to accordingly. 2nd ASSISTANT MANAGER ^September 2003 – January 2006^ Tokyo Tokyo (Japanese Fast Food Restaurant in the Philippines)

Handled scheduling and monitoring crew during their contract in the outlet.

In charge of administrative tasks, permit processing, daily correspondence with liaison offices, daily time cards and payroll administration.

Facilitate marketing activities and store promotions.

Forecasted and marketed stocks for the outlet.

Part time counter, food expediter, sushi person, kitchen in the absence of crew members.

Responsible in maintaining store and operational costs at optimum levels and even hit target percentages.

Maintains good customer relations via customer first programs. Includes doing personalized calls, conversations, interviews, in soliciting feedback for the store.

References: To be furnished upon request.

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