A WAITER/BARISTA WITH * YEARS OF
Visa Status; Visit Visa
Utilizing my hospitality skills and ability to provide prompt and courteous service to the customers in order to maximize revenue and customer satisfaction
Working as part of a team that includes mangers, supervisors, and baristas. Responsible for welcoming guests to the restaurant and promoting the food and beverages menu and serving/ delivering food and drinks to the guests.
-As a Barista from September 2016 – March 2020
-Costa Cofee Dubai, United Arab Emirates
Barista Maestro-Costa Cofee
Making all cofee drinks both hot and cold with the reqDuired standards.
Explaining to cDustomers the diference bDut the kinds of cofee we are selling.
Welcoming gDuests and atending to them with great cDustomer care.
Help gDuests in menDu selecton according to what they want.
Organizing and rDunning the shif with proper job allocaton to every staf
Making stock orders for food prodDucts and consDumables for the store.
Making store inventory coDunts both weekly and monthly.
Atending to cDustomers with special orders mainly allergens orders.
Making sDure that company target are always being reached. And also make sDure to maximize profts for the company throDugh diferent methods.
Training the staf aboDut new things in the company and making sDure that all staf are reqDuired with the relevant skills (training).
Asa skilled barista I also train new joiners how to make cofee.
As a skilled Barista am also respond for daily rDunning of the shif(job allocaton)
Respond to any qDueerly from the gDuest immediately by taking acton.
Present menDus and respond to any qDuestons regarding menDus items.
Serve food and beverages according to brand standards
Check regDularly with gDuests to make sDure that they are enjoying their services and take necessary acton to resolve any complaints.
Inform patrons on each day special
Stock service areas with sDupplies inclDuding cofee, food, tableware, and linens. BUZIGA COUNTRY RESORT (SEMPT 2014- AUG2016)
Ensure waiters and waitresses are at work in their specified periods as assigned.
Maintenance of general cleanliness of the place.
Ensure clients have got satisfaction of the services we render.
Look into the kitchen to see if food and other sauces are available.
Ensure quality and quantity of services rendered to our customers.
Finding out if workers have their safety at work and well paid their salaries.
Looking into the waiters and waitresses codes of dressing every day to ensure uniformity and cleaning
-2012-2013 Certfcate of Hospitality Training (Y.M.C.A)
-2010-2011 Uganda Advanced Certifcate of Education (UACE)
-2005-2009 Uganda Certifcate of Education (UCE
Demonstrate ability to greet patrons, present menus, make suggestions and Reply questions
Hands on experience in taking orders and communicate to kitchen and bar staffs
Proven records of preparing and serving drinks at the tables
Able to assist guests in menu selection and provide accurate and detailed information
Proven ability to recommend special coffee that complement customers need.
Building a rapport and relationship with customers
Able to work varying shifts including weekends and holidays Personal Details
Name : Mujabi Godfrey
Date of birth : 12 FEB 1992
Employment Status : Full Time
Relationship Status : Single