SUNSHINE M. DELA CRUZ
Address: Bldg * Thabit Bin Zaid St. Mansoura Doha Qatar
Mobile no: +974-****-****
Email add: adda4t@r.postjobfree.com / adda4t@r.postjobfree.com
Visa Number: 342*********
Qatar ID Number: 294********
POSITION DESIRED
Any related position wherein my knowledge and experience be fitted.
OBJECTIVE
To grow professionally through continuing education in the work place, and to promote the company’s excellence through highly competitive services, and will be a step to my progress and development.
WORK EXPERIENCE
Graduate of Bachelor of Science in Travel Management
3 Years professional experience as Sales & Marketing officer, Sales Agent, Receptionist and capable in general administrative, clerical, front liner with pleasing personality and has exceptional interpersonal and team skills excellent customer service provider.
Worked at Al Mana Fashion Group as Sales Associate/ Assistant.
AL MANA FASHION GROUP
Al Mirqab Al Jadeed Street Mirqab Mall (1st Floor) Doha Qatar
Position: Sales Associate/ Assistant
July 19, 2018 – April 30, 2020
DELTA CORPORATION
New Industrial Area Doha Qatar
Position: Receptionist / Admin Support
March 7, 2018 – April 21, 2018 (Replacement)
FEDERAL LAND INCORPORATED
GT tower, Ayala Ave, Makati, Philippines
Position: Receptionist / Security
September 2016 – December 2017
PHILIPPINE SAVINGS BANK
Psbank head office center 777 Paseo de Roxas Avenue Cor. Sedeno Street Makati city Philippines
Position: Telephone Operator
Security command unit (PSBANK SECURITY OFFICE)
September 2016 – December 2017
EXCELLENCE AND COMPETENCY TRAINING CENTER, INC (EXACT)
EXACT Building, 891 Galicia St. corner España, Sampaloc, Manila, Philippines
Position: Enrolling officer
November 2014 – August 2016
SKILLS
With ability to greet clients, presents training schedules make suggestions and reply questions. Able to assist clients in training selection, and provide accurate and detailed information.
With Excellent customer service and profound communication skills
Hardworking and responsibility with a zeal for progress. Well organized and proficient with details.
Ability to be versatile and can adapt to different working environment. Strong understanding of customer requirements.
Good interpersonal and team skills.
Knowledgeable in Microsoft Office
ON THE JOB TRAINING
Club Intramuros Golf Course-Tourism Infrastructure and Enterprise Zone Authority (TIEZA)
Manila, Philippines
April-June 2012
Philippine Airlines
Pasay City, Philippines
October 2013 – February 2014
Basic Training
Personal Survival Techniques
Fire Prevention & Fire Fighting
Elementary First Aid
Personal Safety & Social Responsibility
Excellence and Competency Training Inc. (EXACT)
Sampaloc, Manila, Philippines
January 2015
Personal Empowerment Seminar
Golden Success maritime consultancy INC.
February 27, 2016
Quality Management System Seminar; (Towards Quality Service and Customer Satisfaction.)
Excellence and Competency Training Inc. (EXACT)
March 22, 2016
Global Distribution System Seminar/Training
Our Lady of Fatima University, Valenzuela City, Philippines
March 20-22, 2013
Event Management from Concept to Execution
Megamall, Philippines
September 30, 2013
La Union Tour
Leisure and resort development Seminar
October 28-30, 2013
Fidelio Seminar
Pan Pacific Hotel Manila, Philippines
March 3, 2012
Birth Date:
March 26, 1994
Citizenship: Filipino
Age:
26 years old
Passport No. P4938032A
Civil Status:
Single
Height:
5’10”
Weight:
140 lbs
EDUCATIONAL BACKGROUND
College: Our Lady of Fatima University
Marulas, Valenzuela City, Metro Manila, Philippines
Graduate of Bachelor of Science in Travel & Tourism Management
April 2014
Secondary:
St. Joseph School of Candaba
Tenejero, Candaba Pampanga, Philippines
March 2010
Primary:
Tenejero Elementary School
Tenejero, Candaba Pampanga, Philippines
March 2006
CHARACTER REFERENCE
C/E FERDINAND G. MARCOS MA.
President
Excellence and Competency Training, Inc. (EXACT)
KAREN ASUNCION
Store Supervisor
Al Mana Fashion Group
I hereby certify that the above stated information is true and correct.
SUNSHINE M. DELA CRUZ
TRAININGS AND SEMINAR
AR
PERSONAL INFORMATION
MS. RICA NAMAN
Legal Affairs (Philippine Airlines)