DIANE M. ALLEN, MBA, MHA

adda4k@r.postjobfree.com

Connect with Diane on LinkedIn https://www.linkedin.com/in/diane-m-allen-mba-mha-a893559/ 317-***-****

CAREER SUMMARY: Mid-level Human Resource professional continuing in progressive leadership responsibility. Interest in working in long-term care should opportunity permit.

4 years managerial responsibility in Human Resources. Recruiting, hiring, training, client relations, evaluating, TJTC, mentoring, discipline, terminations, public speaking, and benefits administration. Application of EEO and diverse relationships; EEO charge respondent; investigations. Make connections with employees, motivating and inspiring them to adapt to change and achieve results.

2 years managerial responsibility in Customer Service environment

Data analysis to improve efficiency while reducing costs

Demonstrate communication skills, both verbal and written, necessary to prepare reports, make effective recommendations, and produce and execute formal presentations

Demonstrate interpersonal skills necessary to effectively interact and deal with people in a variety of situations related to the scope of the position

Accounts Payable/Accounts Receivable; Budget and periodic determination of budget variances

Solve problems; critical and analytical thinking to include strong negotiation and conflict management skills

Work and make decisions under pressure; meet deadlines

Technical skills include utilization of Quickbooks, SharePoint, Salesforce, [MS OfficeSuite], MS Word, Excel, PowerPoint, Outlook, Publisher, Visio; HRIS, Lotus Notes, SAP, Kronos, Raiser’s Edge, Smartsheet, OneNote and Yardi; (FDA) eSAF, FDA-ORAU, MediaLab®, FoodSHIELD®, USA Food Safety; 80 wpm, 10766 kpm

PROFESSIONAL EXPERIENCE

Human Resource Experience: Manpower, Human Resources Recruiter

Burns International Security, Human Resources Manager

Conseco Services, LLC, HR Supervisor, Benefits Administration

Eli Lilly & Company, HR Administrative Support

Full-cycle recruiting, i.e., post jobs, source/screen candidates, coordinate interviews, track feedback, manage process speed, negotiate and present offers, close candidates on opportunities. Working knowledge of payroll processing/administration.

Develop comprehensive professional network building employer’s brand, foster networking relationships, work with hiring managers to write complete and detailed recruitment plans that ensure a full understanding of job responsibilities, candidate requirements and business needs; build talent pipeline by using multi-channel sourcing activities such as social networking sites, professional organizations, etc. to identify potential candidates, new hire onboard and orientation, construct internal recommendations, direct various administrative duties, handle interviews, leverage digital recruiting resources, serve as constant point of contact for candidates as they go through the candidate process through effective communication to ensure a positive candidate experience.

Understand business and market conditions to maintain talent pipelines at appropriate levels to accommodate anticipated demand in line with growth and business initiatives; remain in contact with potential candidates who have experience that aligns with future need.

Collaborate with other areas of Human Resources to ensure achievement of department objectives.

Embed company HR strategy and provide professional HR guidance and support to relevant internal client groups with the objective of adding value to the business.

Responsible for employee relations, training, FMLA, STD, LOA, policy implementation, affirmative action, and employment law compliance.

HR SKILLS

Employment Law

EEO Investigations

FMLA/ADA/EEO/WC/LOA

HRIS Technologies

Orientation & On-Boarding

Legal Compliance Staff

Recruitment & Retention

Employee Relations

Benefits Administration

HR Program/Project Management

HR Policies & Procedures

HR Records Management- HRIS

Applicant Tracking Systems: Taleo/Workday

Customer Relations

Training & Development

Organizational Development

Performance Management

ADP Payroll

Staff Development

Conflict Resolution

Employee Recognition & Engagement

Oversee Payroll Relocations

PROFESSIONAL EXPERIENCE

Contract work on-site with the following clients (2001-2019):

State of Indiana: Department of Labor 2002, Department of Local Government Finance 2005, Family and Social Service Administration 2003 and 2014, Indiana State Department of Health Food Protection Program 2018-2019, Office of the Lieutenant Governor 2018

National Collegiate Athletic Association: Accelerating Academic Success Program (AASP) Grant and Leadership Development Grants 2017-2018

Roche Diagnostics: Master Data Management Shared Services (MDM), Education Center, and Payroll and Human Resources LOA program 2015-2016

Eli Lilly & Company: Global Health Outcomes 2016-2017, Global External Research and Development 2013, Global Diabetes and Depression2009, Human Resources 1992; and Elanco Animal Health 2014 (Marketing)

EDUCATION

oIndiana Wesleyan University: Master of Business Administration [MBA]; focus in Health Care Administration (MHA); Finance, Statistics, HC Governance & Organizational Structure, Technology & Information

oIndiana Wesleyan University: Bachelor of Science (B.Sc.), Business Management

oIvy Tech State College: Business Administration/Organizational Leadership

oVincennes University: American Sign Language [ASL]; Conversational

oUniversity of Phoenix, MAP A/P A/R Certification; University of Phoenix, Project (Management) Professional Certification; University of Phoenix, Contact Center Customer Service (CSR) Certification

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