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Employee Relations Manager

Location:
Jacksonville, FL
Salary:
60,000
Posted:
May 18, 2020

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Resume:

Shelly L. Eureste

Jacksonville, FL

adda3r@r.postjobfree.com 301-***-****

Human Resources Professional

Human Resource Professional offering 25 years of multi-faceted HR experience.

Strong background in HR generalist affairs including employee relations, recruiting, benefits administration and payroll.

HR Skills

Employment Law

FMLA/ADA/EEO/WC

HR Policies & Procedures

Employee Benefits

Employee Relations/Morale

Staff Recruitment

Web Portal Administration

401k Administration

Orientation & On-Boarding

Office Management

Payroll & Reporting

Employee Safety & Health

Professional Experience

Diversified Consultants (Debt Collection Agency - Jacksonville, FL) 2016 - Present

Human Resource Supervisor

Advise leadership and employees on the fair and consistent interpretation of HR policies, programs and applicable laws and regulations. Responsible for reviewing and approving timecard weekly and processing bi-weekly payroll. Conduct exit interview and process terminations. Assist employees with obtaining protected leave. Communicate benefits package to employees providing resources when requested and organize monthly benefits meeting and coordinate annual open enrollment. Perform monthly audit reviews of medical invoices. Maintain human resources online (Paycor) for staff to include demographics, performance logs, employee documents, disciplinary action forms, reviews and payroll updates. Generate and distribute reports. Update employee handbook. Complete unemployment claims and attend hearings as needed. Manage and maintain the company wellness program.

NMS Healthcare (Healthcare Provider - Annapolis, MD) 2014 – 2016

Human Resource Manager

Perform all aspects of recruiting and staffing, employee relations, benefits administration and payroll for a 96-bed skilled nursing facility. Manage employee performance review program, disciplinary process, awards and leave programs including FLMA. Process bi-weekly payroll and related reporting. Head the safety committee and conduct monthly meetings. Manage workers’ compensation and reporting. Perform on-boarding and new hire orientation. Maintain state licenses and CPR certifications. Organize company events and conduct employee staff meetings. Conduct background and reference checks. Maintain employment records and HRIS system. Manage site shared calendars. Perform benefits administration including annual open enrollment. Attend unemployment hearings, job fairs and visit nursing assistant schools. Post employment ads and maintain applicant tracking system.

Nancy Adams Personnel (HR Consulting Firm - Columbia, MD) 2014 – 2014

Human Resource Administrator (temporary)

Manage employee benefits and open enrollment. Process semi-monthly payroll. Communicate policies and procedures. Review and update company Intranet. Perform employee orientation.

Caravan Facilities Management, LLC (Facilities Management Contractor - Ft. Wayne, IN) 2013 – 2013

Human Resource Manager, (GM Silo)

Member of the corporate team assigned to the General Motors Division. Coordinate human resource activities. Oversea payroll process. Developed written grievance process guidelines following Collective Bargaining Agreement. Developed administration manual for assigned sites. Prepared written payroll guidelines and work process flow guidelines.

Acme Paper & Supply Co., Inc. (Wholesale Distributor – Jessup, MD) 2008 – 2012

Human Resource Manager

Responsible for recruiting and staffing, employee relations, training, performance management, compensation, benefits administration, compliance and reporting, policy development and documentation, employee safety, health and wellness.

Key accomplishments:

●Upon hire, organized and audited the HR Department and brought the company into compliance with various regulatory issues.

●Lead the team project to establish job descriptions for all positions and to incorporate employee recognition, training and evaluation programs.

●Organized an employee health fair utilizing minimal company funds.

●Converted existing payroll system from PC Payroll to ADP’s web-based version Workforce Now.

●Implemented E-Verify

Work with managers to create and update job descriptions. Develop and implement employment policies and procedures; advise managers on organizational policy and other matters. Manage company performance, training and recognitions programs. Process weekly payroll for 200 hourly, salary and commissioned employees. Manage compensation for union employees in correlation with collective bargaining agreement. Maintain company web portal utilizing ADP Workforce Now. Create and provide reports to management and outside parties. Create and place employment ads. Screen resumes, conduct phone interview assessments and track applicants. Interview,

hire and perform reference checks. Administer company benefit programs including Flexible Spending Account, Pension, 401K and other plans. Assist employees with questions regarding benefits. Serve as link between management and employees by handling questions and helping resolve work-related problems, counsel employees.

L&M Produce Co., Inc. /J&H Produce Co., Inc. (Wholesale Distributor – Jessup, MD) 1994-2008

Human Resource/Payroll Manager 1997-2008

Key accomplishments include:

●Initial set up of Human Resource Department for a 400+ employee company.

●Worked with legal counsel on development of employee handbook and Affirmative Action Plan.

●Improved communication company-wide by creating and publishing monthly newsletter.

●Significantly reduced workers compensation claims by incorporating safety initiatives.

●Managed employee relations for a large non-English speaking employee group improving job satisfaction.

Communicate & develop HR policies and procedures, ensure compliance with employment laws, handle unemployment claims and reporting. Develop, source and place employment ads, interview, screen and select employees. Process weekly payroll for two entities employing 400 employees in six states with 25 retail locations. Prepare reports for management. Implement and manage employee recognition plans, coordinate employee events, meetings and functions. Experience with FLMA, COBRA, HIPPA, Affirmative Action, OSHA and EEO reporting, administer 401(K), health and other benefit plans, assist employees with resolving insurance claims and other benefit issues. Responsible for supervision and training of Human Resource Assistant and Benefits Administrator.

L&M Produce Co., Inc., Jessup, MD

Accounts Payable Manager 1994-1997

●Establish vendor accounts, process payments

●Code and enter invoice information, maintain payables files

●Provide administrative support to company owners

Promoted to: Human Resource Manager in 1997

EDUCATION: HS Diploma - Ayersville High School, Defiance, Ohio, Certificate of Completion - Society of Human Resource Management Learning Systems, Attend Howard County HR Society meetings, Maryland State SHRM Conferences, attend seminars and online training webinars to keep up-to-date with employment law changes.

TECHNICAL SKILLS: Microsoft Word, Excel, Publisher, Outlook, Power Point, Google Share, ADP Workforce Now, Time and Attendance and ADP Reporting, ADP PC Payroll, Report Writer, EZ-Labor Manager, Paychex, Paycor applicant tracking and attendance tracking software



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