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Engineer Support

Location:
St Neots, Cambridgeshire, United Kingdom
Salary:
55000
Posted:
May 18, 2020

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Resume:

GURUKISHORE BOLISETTY

: in.linkedin.com/in/gurukishore Contact:

Work Experience: 14+ years M: +44-743*-******

Email : adda33@r.postjobfree.com

**, *** *****,

Saint Neots

PE19 6AL

Define and Drive Information Technology vision, Champion continuous process improvement, Analyze complex architectural requirements, Lead large and virtual support projects and teams across globe, coach/mentor team resources, Train teams on technical and process topics, Present to large audiences, Gather requirements to define scope of work and size cost of support, Lead customer Due Diligence discussions, Resolve escalations, Drive team work prioritization, Delegate and distribute work, Support of commercial and internal customers, Build relationships of trust, Develop Strategic Business/Marketing Plans, Lead by example.

Summary of Skills

Experience in IBM Websphere Message Broker, MQ, Data Power, Connect Direct and FTE

Experience in BigData Administration on Hortonwoks and Cloudera stack

Experience in AWS ECS

Experience in Terraform

Experience in Project Management and team management

Experience in Ansible for configuring the servers

Experience in creating Docker images using Docker Containers

Enhanced CI/CD pipelines using Jenkins

Experience in managing Github

Experience in Red Hat Linux

Having 4 years of experience in Cloud and DevOps.

Experience in AWS services like EC2,CLI and Custom VPC.

Achieved Continuous integration mainly managing Java by using Jenkins

Experience in JIRA

Hands on experience using configuration management tools – Github

Hands on administrative experience in Jira and Agile methodology

Hands on experience in AWS

Hands on experience following agile and Kanban.

Extensive hands on experience in Project scheduling and Project delivery and Team management across globe

Good Communication and Interpersonal skills

Strong analytical skills with good exposure to application development and commitment to team work concepts

Capable of leading large projects with fast-paced deadlines and deliverables

Effectively handled multiple tasks simultaneously and have ability to acquire and apply knowledge rapidly

TECHNICAL SKILLS

Containers

ECS

Configuration Management

Ansible

Orchestration

Docker Swarm, Kubernetes

CI/CD/Build/Repository

Jenkins, GIThub

SCM

Git, SVN

Atlassian Suite

JIRA

Platforms/OS

Red Hat, Centos, SunOS, Windows, Mainframes, AIX, HP-UNIX

Monitoring Tools

Tivoli, Remedy, Nagios

Cloud Computing Services and Others

PaaS, SaaS

Programming Languages

Java, PL-SQL

Methodologies

Agile, Scrum, Sprint Planning/Retrospective, Waterfall, Iterative

Others Design Patterns, OOPS

Design Patterns, OOPS

Technologies

Websphere MQ, Message Broker, Data Power, Big Data, Project Management

EDUCATION

Degree

Specialization

Year

Institute

Bachelor of Engineering

Computer Science & Information Technology

Jul-2005

Sri Sai Institute of Technology and science,Jawaharlal Nehru Technology University,Hyderabad, India.

H.S.C.

Science

Mar-1999

S.V.V College, Proddatur, India.

S.S.C.

General Subjects

Mar-1997

S.V.V High School, Proddatur, India.

CERTIFICATIONS

Pursuing Cloudera Hadoop administration

Pursuing DevOps certifications

Pursuing AWS & Azure Solution Architect certification

Pursuing MuleSoft Development certification

AWARDS

IBM Star performer award in 2011, 2012,2013

Best customer( WellPoint) appreciation award 2010, 2011,2012, 2013 & 2014

Work Experience

PROJECT 1: DEV OPS SME ENGINEER (NOV 2017 TO CURRENT)

Employer: Insight International UK Ltd

Client: Lloyds

ROLE AND RESPONSIBILITIES

Jenkins CI/CD pipeline implementation and Enhancements.

Implement build and deployment tooling in various environments and perform testing

Enhance Release management with Ansible and Jenkins

Deploy application into production environment and configuration of systems

Create server templates by using terraform for various environments: Dev to Prod

Used Terraform, Ansible, Packer and Docker for Automation

Migrate applications to IBM Aurora Cloud

Build and Implement Kubernetes by using Jenkins pipeline

Configure Artifactory between AWS Red Hat and IBM Aurora cloud

Deploy and configure Jenkins in secure environment

Prepare HLD and LLD to application support teams

Configure IBM Tovili and support for logging and alert solution

Built AWS stack for development and IBM Aurora cloud stack for test, load, stag and production

Testing, debugging and troubleshooting of deployment and platform level problems

Message Broker and MQ development and production support

Providing L4 production support

PROJECT 2: SOFTWARE SME ENGINEER (MAY 2017 TO NOV 2017)

Employer: Global Soft Ltd

Client: Lloyds

ROLE AND RESPONSIBILITIES

Project Support & CI/CD pipeline enhancements

Provision VM scale set from a Packer custom image

Configure a VM scale set with networking and storage

Configure loadbalancer on Azure

Migrated the current Linux environment to Red Hat Linux environment

Increasing EBS backed volume storage capacity when the volume is full using AWS EBS Volume feature.

Automation of tasks using application APIs (Jira/Confluence, GitHub)

Apply changes using configuration management tools

Operational management of Linux Servers

Managing a complex web application stack

Used CloudFormation to build the infrastructure in Azure

Provision and maintenance of development & collaboration and scaling servers

Installation and Configuration of WebShepere MQ, IIB/Message Broker and migrate into IBM Aurora Cloud

Setup DR Environments for applications

PROJECT 3:

Cloud : Hadoop & Cloud Administration & application support - (NOV 2016 TO MAY 2017)

Employer: Discover Financial Services

Client: Discover/Diners Club

ROLE AND RESPONSIBILITIES

Deploy the applications in Public and Hybrid Cloud

Build the Jenkins pipelines to automate the creation of ami’s and deployment of application stack on Azure and used Ansible and Terraform for configuring the servers

Involved in designing and deploying a multitude application utilizing almost all of the Azure focusing on high-availability, fault tolerance, and auto-scaling

Migrated the current Linux environment to AWS and used IBM and Azure cloud and Auto scaling feature

Increasing EBS backed volume storage capacity when the volume is full using AWS EBS Volume feature

Create a Kubernetes cluster with AKS

Created users and groups using IAM and assigned individual policies to each group.

Created SNS notifications and assigned ARN to s3 for object loss notifications as well as EBS automated backups success/failure.

Administering RHEL, Centos, Linux and Windows

Install, configure and maintain 300+ Red Hat Linex based Grid computing cluster

Giving role-based access and permissions to Confluence spaces

Managed Github, Jenkins, LDAP and other tools

Support the software development team and local users to coordinate solutions

Apply system/security updates, patches and deploy/rollout new releases

Maintain client solutions; Change management and update plan

Troubleshoot issues related to multiple platforms - RedHat/RHEL, CentOS, Linux and Windows

Worked on monitoring tools such as Nagios

Create a load balanced VM cluster using Azure Terraform modules

Document and maintain various process and best practices

PROJECT 4:

Cloud SME Engineer - (03 SEP 2015 TO 30 SEP 2016)

Employer: Cognizant Worldwide Ltd

Client: Credit Suise & British Gas

ROLE AND RESPONSIBILITIES

Develop the applications and deploy into various environments

Environment fecilater for new environment build and setup weblogic configuration integration system from Websphere MQ and Websphere MB

Participate and prepare in requirement gathering, Use cases, SRS and Design documents

Weblogic code deployment for Dev to Prod environments

Redesign of the Publish/Subscribe pattern

Develop Hive applications and deploy into AWS cloud environment

Create Jenkins pipeline for continuous deployment

Migrating MQ and Message Broker products into cloud and automation

Technical lead for high profile incidents relating to MQ and Message Broker

Defect resolution in Message Broker and MQ

Implementing production, productivity, quality, and customer-service standards

Resolving problems; completing audits; identifying trends; determining system improvements; implementing change

Accomplishes human resource objectives by recruiting, selecting, orienting, training, assigning, scheduling, coaching, counseling, and disciplining employees;

Participate in implementation planning and change advisory boards

24/7 support for the MQ and Message Broker estate

Develop and migrate WBIMB message flows to Message Broker 6

Data Power new appliances procurement XS40, XS50 and XI52 and XB60

Integration package deployment and troubleshoot on XI50 and XI52

Security setup on XS40

IBM DataPower XS40, XI50 and XI52 Administration

PROJECT 5:

Software Developer Advisor - (FEB 2014 TO AUG 2015)

Employer: Dell International UK Ltd

Client: Dell in-house project

PROJECT TECHNICAL SKILLS

Operating Systems: Red Hat Linux and Windows, AIX, SunOS

Middleware : WebSphere MQ (Version 7.5, 7, 6 and 5.3)

DataPower XI50,XS40, XB60

Tools : RFHUtil, Nastel, MQEasy,QPASA

Project Domain : MQ Systems Integration

ROLE AND RESPONSIBILITIES

Technical and shared service deliver lead/deputy manager from middleware

Technical lead for new online order cloud management integration system being replaced for legacy application which is major $8 billion project in Dell

Introduced new service delivery process across middleware in Dell which has identified and appreciated by top management in Dell

Managed and monitoring middleware service deliveries across global teams and point of contact for all stack holders across Dell

Securing MQ and Message Broker with SSL and OAM including RACF

Hadoop cluster setup for about 20+ servers; installing and administration cluster

Worked in data warehouse to Big Data migration using tools like Hadoop Map Reduce, Hive

Involved in a code migration project that swapped out of Oracle PL/SQL based ETL modules with Hadoop MapReduce

Installation and Configuration of WebShepere MQ 6.0/7.0/ 7.5 & 8.0

Installation and configuration of WebSphere MQ and Message Broker on different platforms with strong knowledge of MQ clustering and HA solution.

Configuration of Queue Managers, local queues, remote queues, secured queues, channels and listeners for all environments [DEV, SIT, UAT, PERF & PROD] for Production and Non-Prod MQ servers

Lead Messaging Integration Middleware (MIM) Commercial Team of 20 remotely located members with 20+ in India in support of Healthcare Customer

DataPower appliance configuration, firmware upgrade on different data power appliances like XS40, XI50, XB60]

Interview, Evaluate, Participate in Selection of staff and train support personnel

Manage Team Operations, Scheduling, and define/evaluate support processes and procedures

MIM New Engagement Lead: Perform Pre-contract Architecture Analysis, Size Staffing and Cost of Support, Develop Service Responsibility Matrixes, and Transition Timelines

Led middleware product face-to-face customer Due Diligence discussions for outsourcing bid creation

PROJECT 6 :

TECHINICAL SERVICE PROFISSIONAL - (MARCH 2010 TO FEB 2014)

Employer: IBM INDIA PRIVATE LIMITED

Client: WellPoint US

PROJECT TECHNICAL SKILLS

Operating Systems: AIX, Linux (RHEL), Solaris, HP-UX, z/OS, Windows.

Middleware : WebSphere MQ (Version 7.5, 7, 6 and 5.3)

WMB(6.0 & 6.1 & 8.0.03).

DataPower XI50,XI52,XS40, XS42 and XB60, XB62

Pure Application systems

Tools : WinSCP3, MQMMON, RFHUtil

Project Domain : MQ and MB Systems Integration, Systems Migrations, Change Management, Performance Tuning

ROLE AND RESPONSIBILITIES

Technical Team Lead/Focal for the offshore team in India and point of contact for IBM service deliver

Handled the project designing, building and supporting Infrastructure, Middleware Support for WLP project using Windows, AIX, Linux, HP-UX, z/OS platform

Provided technical design for the new applications to use latest and robust technologies (migration plan of MQ and MB software to the latest version, WebSphere MQ from v6 to v7, WebSphere Message Broker from v6.1 to v8.)

Setup PureApplication servers for cloud computing as its high availability of application for WellPoint customer

Setup DR Environments and installed/upgraded/migrated MQ on Windows and UNIX servers, creation and maintenance of MQ objects.

DataPower configuration, firmware upgrade on different data power appliances [XS-40, XI-50, XI-52, XG-45, XB60 and XB62], and WebSphere MQ objects creation & modification on XI50 and XI52 integration boxes.

Fine tuned existing infrastructure and monitored tools for performance improvement and stability

Analyzed problems, conducted root cause analysis with the team and help in resolution of the problems using defined problem management procedure to 24*7 support team

Accountable for preparing RCA for major incidents across multiple accounts [projects] along with current project

Provided fine tune existing infrastructure and monitored tools for performance improvement and stability as per analysis and requirement

Kept team members motivated and drive them to provide value added services to the project and modified the environment as per standards and compliance/security policies

Automation through shell scripts for MQ backup, integrations specific configuration backups, data collection

Handled all the documentation for standard operating procedures [ID Request, RCA, Change Management, Escalation Matrix, MQ/MB Migration] required for production support

Prepared application architect diagrams

IBM Start performer award in 2010,2011,2012,2013 & 2014

Completed migration of 1200+ production and Non-Prod servers of various operating systems.

Setup SSL on 30+ queue managers which are using critical information like payment and money related transactions flows through MQ

PROJECT 7 :

MIDDLEWARE SUPPORT ANALYST - (APR 2006 TO MAR 2010)

Employer: Tech Mahindra Ltd

Client: GSK Ltd

PROJECT TECHNICAL SKILLS

Operating Systems: AIX, Solaris, HP-UX, Windows, z/OS, Linux

Middleware : WebSphere MQ (Version 7.5, 7, 6 and 5.3)

WMB(6.0)

DataPower XS40, XS42, XI50

Tools : WinSCP3, MQMMON, RFHUtil

ROLE AND RESPONSIBILITIES

Participate in planning and execution of disaster recovery and tests.

Preparing root cause analysis for major incidents.

Migrated WebSphere MQ from v5.3 to v6.

Data Power appliance procurement and firmware installation and domain configuration and security setup.

Collaborate with team members and application development teams in order to design, build, deploy and support applications.

Fine tune existing infrastructure and monitoring tools for performance improvement and stability.

WebSphere MQ objects creation, modification and SAP message flows to interact SAP ERP systems.

Setup DR Environments for applications from MQ perspective.

Provided monitoring requirements / situations and tuning of situations as per analysis and requirement.

Build 300+ servers MQ infrastructure for MERPS [Material Enterprise Resource Planning System] deals with the integration of MES, WMS, CMS and LIMS systems across the globe with the enterprise SAP ERP systems enabling the real time data transfer among these systems.

Build 200+ servers MQ infrastructure for CERPS (Commercial Enterprise Resource Planning Systems) deals with all the disparate systems in Asia-Pacific mainly concentrating on Japan. The major data transfer happens among the Gateway servers and the SAP systems.

Build 50+ servers MQ infrastructure for BEBOP (Best European Back Office Procedures) deals with the integration of 14 sites (Ex: Germany, Ireland, France, Greece, Sweden etc) across Europe.



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