PROFESSIONAL SUMMARY

SKILLS

EDUCATION

WORK HISTORY

EMERY ZALESKI

adda27@r.postjobfree.com 570-***-**** Wilkes-Barre, PA 18702 Reliable, passionate, and hardworking individual, experienced in customer relations and management. Great interpersonal and multitasking skills. Offering excellent problem- solving and communication abilities. Resourceful, forward-thinking, and an exceptionally fast learner.

• Outstanding customer service

• Organization and efficiency

• Microsoft applications proficiency

• AutoCAD

• MATLAB

• Solidworks

• Helioscope

• Matpower

May 2020

Bachelor of Science: Engineering(Alternative Energy & Power Generation) Pennsylvania State University Hazelton, PA

Jun 2007

High School Diploma

G.A.R. Memorial High School Wilkes-Barre, PA

Nov 2016 - Current

Lead Bartender

Benny Brewing Company -

Hanover, PA

Led and directed team members on effective

methods and operations to run a profitable, successful bar.

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Handled complaints and disputes from customers to

ensure customer satisfaction.

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Maintained sales reports, counted cash drawers, and completed inventory.

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Jan 2010 - Jul 2016

Front End Manager

Ocean Beach Peoples Food

Cooperative - San Diego, CA

Guided employees through routine and complex

situations with a decisive but motivational approach.

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Helped employees perform at peak productivity with morale-boosting and motivational techniques.

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ADDITIONAL INFORMATION

Managed customer complaints and rectified issues to complete satisfaction.

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Maintained cash flow of store, including cashier

operations, bookkeeping, and security.

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REFERENCES:

• Ben Schonfeld, Benny Brewing Company, 570-***-****

• Debbie Domanski, Benny Brewing Company, 570-***-****

• Sarela Bonilla, OB Peoples Food Coop, 619-***-****

Contact this candidate