Mark John Fran

**** ** ****** ** ** Hamam Riyadh Saudi Arabia

Contact #: 966*********

Email address:adda23@r.postjobfree.com

Professional Experience

Captain Waiter- Lusin Riyadh. Mira Foods Company. Centria Mall Tahlia St. Riyadh Saudi Arabia. Dec. 15, 2015 – present

Key Responsibilities Areas:

Act as a team leader and role model to my subordinates. Responsible that all service staff are complying restaurant standard procedures.

Promote guest satisfaction, maintain a safe and sanitary work environment, and ensure only the highest quality products are being served.

Establish rapport with guest to build loyalty and gather constructive feedback to ensure satisfaction of every individual guest.

Responsible in Order Taking and Cashiering.

Assistant General Manager- Olympus Foods Inc. KFC Robinsons Place Iloilo. Ledesma Street Iloilo City Philippines. Sept. 25, 2012 – Oct.15, 2015 (3 years).

Key Responsibilities Areas:

Responsible for meeting all restaurant’s revenue, profitability, and quality goals. Ensure efficient restaurant operation and maintain high standard production, productivity, quality, and customer service.

LABOR MANAGER

-Responsible for manpower forecasting, crew scheduling, proper distribution and utilization of man hours.

-Handling 45 team members with 5 restaurant team leaders and 3 delivery riders.

-Ensures the timely submission of timekeeping of all employees.

-Handles all employees concern and directs it to the concerned department.

-Conducts initial interview for restaurant team member applicants.

-Orient newly hired members on job responsibilities and performance expectations.

PROJECTION MANAGER

-Projects all raw materials needed for food preparation, packaging, cleaning materials, small wares, and office supplies

- Ensures in store availability of all products by monitoring proper flow of products, correct yielding and customer consumption trend.

- Conducts product control every month end wherein product variances are checked.

Training Experiences

Restaurant Management Trainee

KFC Basic Operation Training and Leading a Shift Program

July 15, 2012-September 22, 2012(3 month)

KFC VISMIN Training HUB Center Cebu Philippines

International OJT, Jacks Place ( JP Pepperdine Group PTE LTD)

November 9,2010- May 10, 2011(6 months)

West Coast Clementi Singapore

Summer Internship Program-Hotel Phase

March 22- May 15, 2010(400 Hours)

Red Coconut Beach Resort Boracy Island, Malay, Aklan Philippines

Education

Bachelor in Hotel and Restaurant Management

West Visayas State University

La Paz, Iloilo City

2008-2012

Honors & Awards

Cum Laude

Bachelor in Hotel and Restaurant Management

College of Business and Management

West Visayas State University

Personal Data

Age: 26 years old.

Birth Date: October 30, 1991

Gender: Male

Height: 5’7.5” feet

Weight: 65 Kg

Religion: Christian(Baptist)

Nationality: Filipino

Civil Status: Single

MARK JOHN FRAN

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