John Langdon

Hudson, WI 651-***-**** adda05@r.postjobfree.com

PROFESSIONAL EXPERIENCE

ST CROIX CLEANERS 10/17-Present

DIRECTOR OF CUSTOMER SERVICE

Responsible for managing eighteen retail locations

Recruiting, hiring, and termination of employees

Managing Sales and Profit/Loss

Traction/EOS

Mentoring and training of staff

Overseeing store operations

Logistics

WALMART 09-16 - 05/17

ASSISTANT MANAGER

In charge of consumables; over 30 million in sales

Responsible for over 250 Sales Associates

Mentor and train seven Department Managers

KITCHEN FRESH FOODS

DISTRICT MANAGER 03/11 - 09/16

Sell, service, and deliver products to over 500 convenience stores weekly

Increased sales by 33% in 2012 (best in the district)

Reduced returns of service from 21% to 13.5% (best in company)

Sales increase in 2013 of $175,000.000

Sales increase for the district in 2014 of 33%

Sales increase for the district in 2015 of 29%

KMART

STORE MANAGER IN TRAINING 09/10 - 03/11

Responsible for leading a group of 60 Sales Associates

Increased KPI metric new enrollment for “Shop Your Way” rewards from 2.7% to 9.9%

Increased store EBITDA by 200,000 versus the previous year

Received a rating of 2.8 out of 3.0, exceeding expectations at the Store Manager Academy SPEEDWAY LLC

DISTRICT MANAGER TRAINEE 04/10 - 09/10

Responsible for leading a group of 60 Sales Associates

Increased KPI metric new enrollment for “Shop Your Way” rewards from 2.7% to 9.9%

Over 3,000 customers per day

EVENSON’S HALLMARK 03/01-03/10

REGIONAL MANAGER

Reduced shrink from 2.5% to less than .5% at metro locations.

Increased profit by $40,000

Reduced payroll dollars by $300,000

Reduced employee turnover to less than 5% annually

Increased sales by more than 10% at two new stores in 2009

Conduct store audits ensuring compliance to company standards and policy CHECKRITE 11/99-03/01

ACCOUNT EXECUTIVE

Exceeded sales goal by 31%

Sold new technology to businesses; product was sold for $35,000

Responsible for the development and management of new and existing accounts

Sold products through cold calling, submitting proposals to clients, sales presentations PUBLISHERS WAREHOUSE 06/98 – 10/99

NATIONAL SALES DIRECTOR

Increased the corporate average unit sale from $10.23 to $12.50

Managed corporate sales and service of 72 retail outlets

Mentored District and Area Sales Managers in each faced of the business with an emphasis in hir- ing, training, and motivating Sales Teams

Planned, coordinated, and executed annual sales meetings

Involved in pricing strategy and monthly promotions SYLVESTER SALES 08/89-05-98

DIRECTOR OF STORES

Sold Increased corporate sales from two million to ten million in less than two years

Reduced corporate debt from $1.8 million to less than $600,000 in less than 18 months

Hired and trained 10 District Managers, over 75 Store Managers and 400 Sales Associates

Planned, coordinated, and executed over 200 store openings

Managed sales, marketing, and advertising for all stores. WINONA KNITS 10/84 - to 10/89

OPERATIONS DIRECTOR

Opened over 20 new stores

Hired and trained new Store Managers

Increased profit for district for 5 consecutive years

Partnered with V.P. of Operations to write and implement new sales and management training for Store Managers and Sales Associates

SKILLS SUMMARY

Business Development Operations

Account Management

Training and Mentoring of Sales Associates & Management

Cold-Calling Retail Business to Business Sales

Logistics

Time Management

Interpersonal Skills and Leadership

EDUCATION

INDIANA UNIVERSITY

BUSINESS

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