Customer Service Sales

CARRER OBJECTIVE

An enthusiastic professional who has experience in maintaining existing client relationships and also generating new ones. Possessing commercial awareness and excellent presentation, verbal communication and organisational skills. Having a proven ability to meet set sales targets as well as the relevant administrative, commercial, sales and personnel work experience required for a successful recruitment consultant.

COMPETENCIES

Head hunting

Negotiating contracts

Interviewing

Marketing

People skills

Ability to sell

PERSONAL PROFILE

Gender: Female

Nationality: Nigerian

State of Origin: Abia

Languages Known: English, Igbo and Yoruba

PERSONAL SKILLS

Communication/Interpersonal Relationship Skills

Good Customer Relations Skills

Smart, enthusiastic and excited about making a difference

Focused, efficient, hardworking and a fast learner

Good listener and problem solver

Always willing to learn continually, improving personal skills by training and self-teaching

Interested in impacting work environment

TECHNICAL SKILLS

Microsoft Excel (Intermediate)

Efficient use of Microsoft word

Microsoft Power point

IES-online software

Eclipse Recruitment Manager

Intaviewer

WORK EXPERIENCE

Energi Talent Resourcing (Talenture Group) – August 2019 – Till date

Unit: Consulting

Position: Recruitment Consultant

Job Description:

Management of mid-level, senior level and C-suites roles.

Handling sales, negotiation and business development within the Energy & Infrastructure sector.

Building strong relationship/rapport with both new and existing clients and candidates on a daily basis.

Develop and manage client/candidate relationships to ensure high levels of customer satisfaction and quality standards.

Management of recruitment process, from selection to offer stage

Conducting phone interviews with prospective candidates.

Involved in negotiating salary between the candidate and client

Updating recruitment database with both potential clients and candidates.

Creating Job descriptions and placing Job adverts.

Cornerstone Insurance Plc (NYSC) - January 2018 – October 2018

Unit: Finance

Position: Finance Officer

Job Description:

Preparation and payments of Staff Commission

Preparing monthly transaction reports on excel

Sourcing transaction documents

Receipting transactions

Jumia, Customer Service, Yaba (Contract Job) - October 2017 - December 2017

Position: Customer Service Agent

Job Description:

Serving as a liaison between the company and customers, ensuring high level of customer satisfaction

Sell company’s products to customers

Handle special request and complaints of customer

Build sustainable relationships of trust through open and interactive communication

Nigerian Breweries Plc Iganmu, Lagos State (Internship) - July 2015 - October 2015

Position: Secretary (Finance Department)

Job Description: Customer Service.

Receive Visitors

Receive and Send Official Letters

Receive phone calls from Customers

EDUCATIONAL BACKGROUND

Caleb University Lagos – (2013 – 2017)

Ikorodu, Imota, Lagos State.

B.Sc. (Hons) Economics (Second Class Upper)

Federal Science and Technical College – (2005-2011)

(FSTC) Yaba, Lagos.

SSCE

St. Catherine’s Model School – (2000-2005)

Yaba, Lagos.

FSLC

CERTIFICATION

Certificate of National Service

NYSC

October 2018

Comptia A+801 Certificate

Caleb University Lagos

October 2017

INTEREST AND ACTIVITIES

Talking to and Meeting people

Reading

Surfing the internet

REFEREES

Available on Request

Contact this candidate