Robin O’Brien
Grand Rapids, MI 49504
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Skills
Experienced manager with a demonstrated history of working in the specialty retail industry. Skilled in Merchandising, Business Planning, and Operations Management. High performing leader with a passion for developing high performing teams. Experience
JUNE 2019- PRESENT
The Vitamin Shoppe, Grand Rapids, MI - Store Manager
● Recruit and retain top talent by developing a team driven for top results
● Achieve and exceed daily sales and productivity goals. Highly focused on all KPI to drive business.
● Provide leadership by analyzing current sales in order to develop action plans to drive top line sales.
● Execute and maintain operational, promotional and visual merchandising standards.
● Ensure execution of inventory management processes. JUNE 2017- JUNE 2019
The Vitamin Shoppe - Assistant Store Manager
● Assisted Store Manager to develop a team of qualified health enthusiasts, by participating in the interview and selection process. Retained staff resulting in minimal turnover. Assisted with succession planning strategies.
● Training and development of staff resulting in top sales plan increase to plan in 2018.
● Executed and maintained operational, promotional and visual merchandising standards.
● Ensured execution of inventory management processes JANUARY 2016 - NOVEMBER 2016
● Fresh Thyme Farmers Market, Grand Rapids - Assistant Store Director
● Ensured and maintained appropriate running of multiple department.
● Assisted in hiring, developing, evaluating, and supervising Department Managers and staff.
● Oversaw the merchandising, loss prevention, and store conditions.
● Monitored cash management for the store including approving all store expenses before they occur.
● Executed and maintained operational, promotional and visual merchandising standards.
● Ensured execution of inventory management processes 2
SEPTEMBER 2013 - JANUARY 2016
InterWire Group, Grand Rapids, MI - Billing and Receiving Specialist
● Receiving shipments. Data entry with Microsoft software and SAP
● Customer billing
● Worked closely with the warehouse to ensure shipment accuracy.
● Delivery coordination
● Support sales team.
SEPTEMBER 2003 - JANUARY 2013
Harvest Health Foods, Grand Rapids, MI - Assistant Purchasing Manager
● Principle grocery and HBA buyer
● Responsible for determining product assortment keeping current with industry trends.
● Purchased merchandise from wholesale firms, manufacturers, and distributors for resale to the public.
● Responsible for maintaining profitable margin goals and challenging suppliers on cost discrepancies.
● Provide leadership to staff and flow of merchandise.
● Customer service
Education
1993-1997
Davenport University- BBA Marketing
Graduated with honors.
Certificates
2018
Growing Leaders - Vitamin Shoppe
Fundraising
Vitamin Angels