Assistant Customer Service

CURRICULUM VITAE

EFFIONG, PRECIOUS EDET

Address: * ******* **** *** ***** Lagos.

Mobile: +234**********

Email: **************@*****.***

BIO-DATA

Date of Birth: 29/11/1997

Gender: female

State of origin: Cross River state

Nationality: Nigerian

Religion :Christianity

Marital Status: Single

Languages :English

OBJECTIVES:

To enhance my knowledge and capacity by working in a dynamic organisation that prides itself by giving substantial responsibility to new talent.

To strive for excellence and dedicate myself in any position, so as to improve organisational objectives and meet desired goals.

COMPETENCIES (IN BRIEF)

●Very attentive

●Always willing to learn

●Excellent leadership ability

●Ability to work under little or no supervision

●Good communication and management skills

●Dynamic and self- motivated

●Good team work

EDUCATION

Second class honours in Bachelor of Science (B.Sc hons) Information Technology

Kwame Nkrumah University of Science and Technology (AIT Campus)

Cantonments, Accra, Ghana.2013- 2017

Senior Secondary School Certification

Sacred heart girls international secondary school marian villa

2007-2013

First school leaving certificate, Nigeria navy nursery and primary school, calabar 2002-2007

National youth service corps certificate 2017/2018

Professional Certifications:

Certificate in networking

Ramsys professional training 2017

Certificate in computer, zero limit, calabar

2013

Certificate in project management

Uk-institute of chartered and certified professionals 2018

Certificate in management ad leadership

Uk-institute of chartered and certified professionals 2018

Certificate in data interpretation and analysis

Uk-institute of chartered and certified professionals 2018

Certificate in health, safety and environment

Uk-institute of chartered and certified professionals 2018

Certificate in oil and gas management

Uk-institute of chartered and certified professionals 2018

Certificate in international relations

Uk-institute of chartered and certified professionals 2018

Certificate in customer relationship management

Uk-institute of chartered and certified professionals 2018

Certificate in computer graphics

Uk-institute of chartered and certified professionals 2018

Human resource management associate

I. Introduction to human resource management (HRM)

II. Work ethics; office admin and management

III. Customer service and satisfaction

IV. Public speaking presentation skills

V. Marketing skills

SKILLS

Computer Skills: basic knowledge in I.T, Cisco, Microsoft, Excel, power point

Personal Skills: ability to work with little or no supervision, ability to work under pressure

Honours And Award

Best project in school

Letter of recommendation

WORK EXPERIENCE

Human resources assistant at keyedmap services limited

Key responsibility:

- Train guards

- visit guards

- Listen to complaint of the guards, staff and clients

- Receive reports from clients

- Receive reports from colleges

- Compel report

- Report to the general manager

Operations assistant at keyedmap services limited

Key responsibility:

- Train guards about the operational aspect of their job

- issue guards their uniforms

- explain the consequences to mal-handling their uniform

Account assistant at keyedmap services limited

Key responsibility:

- Prepare payslip

- Visit clients to collect payslips

- Audit

- follow up clients

- explain the salary aspect to the guards

HOBBIES

Reading

Use of computer

Football

Athletic activities

Cooking

Sociallizing

Traveling

REFEREES

Mrs. Fanny Eze Ibiang

Political activist

Office of the accountant general

(+234) 080********

Engr. Nelson A.C Ozoduru

Lead consultant

Mac Mel consult limited

Abj

(+234) 080********

Major Steven Adamu

(+234) 080********

Contact this candidate