Customer Care Service

OJETOLA GRACE FOLAKEMI

* ******* ******** ****** ******* school Busstop, Ogba, Lagos State

081******** **************@*****.***

OBJECTIVE

A graduate of Economics Education committed to contributing immensely to the growth and development of the society through hard work, discipline and integrity. A very hardworking, smart and highly motivated team player with excellent communication skills and academic qualifications. Aims to further develop through continuous learning and experience by working with state-of-the-art equipment, and participating in cutting edge and high level research with renowned scholars and professors in the field. I would devote myself to carrying out my duties and responsibilities in the most effective and efficient manner. Enthusiastic and always eager to learn more, and can work with little or no supervision.

PERSONAL INFORMATION

Date of Birth: 20-02-1996

Sex: Female

Marital Status: Single

State of Origin: Osun

L.G.A: Boripe

EXPERIENCE

National Youth Service Corps (NYSC)

Egbema Grammar School Rivers State April 2018-April 2019

(Economics Teacher)

Duties:

Taking economics classes for Senior classes 1-3.

Planning notes, lessons, tests and assignments ahead of classes.

Updating diaries and registers on weekly basis.

Marking, recording and collation of results at the end of each term.

World Health Organization (WHO) - Independent Monitor (IM)

Measles Vaccination Campaign 2018/2019 Onelga LGA Rivers State.

Duties:

Monitoring and follow-up of vaccination process, to ensure that all eligible children in target areas were vaccinated.

Checking for evidence of vaccination such as child finger marking,health card and/or BCG scar.

House marking of checked houses.

Daily recording and compilation of collected data in the appropriate forms and sending of reports.

Attending daily review meetings to convey findings of the day's supervision.

Filling of summary forms at the end of the campaign.

ALZICOOPS (Customer Care Representative) 2017 (3 months)

Sango Ota, Ogun State

Duties:

Collection of savings from customers, proper documentation and issuance of receipts.

Registration of new customers.

Marketing the company’s products, services and registration of new members.

Daily record keeping of customers account.

EDUCATION

Osun State University, Osun State 2013-2017

Community High School, Igbajo, Osun State 2012

El-Shaddai International School, Ikirun, Osun State 2007-2012

ACADEMIC PROFESSIONAL QUALIFICATION

B.Sc.(Ed)Economics Education. 2017

Senior School Certificate 2012

First School Leaving Certificate 2006

SKILLS &COMPETENCES

Great customer service skills.

Self-motivated with a positive and friendly attitude.

Prioritization and time-management skills.

Active listening and communication skills; able to communicate effectively to diverse groups of people in the most lucid manner.

Computer literate; conversant with MS Office suite.

Good planning and organizational skills.

Detail, goal and quality oriented.

Self-motivator with the ability to motivate others.

Able to work efficiently, either with a team or independently.

REFERENCES

Available on Request

Contact this candidate