Receptionist
Resume:
RONNIE LOU B. MALIAO
Zone ** Poblacion,
Manticao, Misamis Oriental
Email: ***********@*****.***
Mobile: +63-090******** / 099********
JOB OBJECTIVES:
To work in a firm with a professional work driven environment where I can utilize and apply my knowledge, skills which would enable me to grow while fulfilling organizational goals.
POSITION APPLIED: RECEPTIONIST
EMPLOYMENT
November 02, 2011 – February 14, 2012
On- the- Job- Training( F&B, Housekeeping and Finance Department )
Waterfront Insular Hotel Davao
Lanang, Davao City
Greets guests warmly and takes the initiative to assists them in their needs
Maintain cleanliness of dining areas and equipment
Receives the processed food endorsed by the Galley staff intended for display or as free meals or a la carte
Clears and clean tables promptly
Attends to others services request
Responsible for cleaning the room assigned and public area
Insures cleaning tools are in good condition
Prepare requisitions
Taking guests’ orders
Changing bed sheets of each room assigned
Dining Crew
Greenwich Centrio Ayala
Cagayan de Oro City
Serve customers refreshments first and their order in a timely manner
Cleans and removes dishes from the table after service is completed.
Maintains excellent grooming standard at all times.
Maintains cleanliness at working station and service pantry for smooth operation.
Sales Training Officer
Personal Collection Direct Selling Inc.
Initao, Misamis Oriental
Facilitate and implement training programs for dealers.
Monitors performance of the new recruits.
Oversees the development of dealers and growth of branch recruitment.
Conducts fieldwork ( Opportunity Meeting, House-to-House Recruitment)
Conducts training programs that focus on dealer development
Strategizes in- house promos and branch activities to increase number of recruits.
September 2016 – September 2018
Restaurant Waiter (F&B)
Penang, Malaysia
Greet and escort customers to their tables
Prepare tables by setting up linens, silverware and glasses
Inform customers about the day’s specials
Providing excellent wait service to ensure satisfaction
Taking customer orders and delivering food and beverages
Making menu recommendations, answering questions and sharing additional information with restaurant patrons
EDUCATIONAL CREDENTIALS
TERTIARY
Bachelor of Science in Hotel and Restaurant Management
Iligan Medical Center College
Pala-o,Iligan City, Philippines
SY: 2008-2012
SECONDARY
St. Anthony Parish School
Manticao,Misamis Oriental
SY: 2004-2008
PRIMARY
Manticao Central School
Manticao,Misamis Oriental
SY: 1998-2004
TRAINING AND SEMINAR
• “Certificate of Achievement on NEW EMPLOYEE ORIENTATION (Crossing the Bridge to a Great Life) “
Triumph Building, Quezon Avenue
Quezon City, Philippines
October 5-8, 2015
• “Certificate of Completion for“BASIC SALES TRAINING “
Triumph Building, Quezon Avenue
Quezon City, Philippines
October 9-16, 2015
“Certificate of Attendance for the seminar on PRODUCT LINE PRESENTATION “
(AIRPHIL EXPRESS)
Astoria Plaza in partners with Regatta Tour Asia
City of Pasig, Philippines
August 6-8, 2011
“ F & B Services and Housekeeping with Bed Making”
Astoria Plaza in partners with Regatta Tours Asia
City of Pasig, Philippines
August 6-8, 2011
“First Filipino Asian Cuisine Culinary Showdown”
Iligan Medical Center College (Laboratory) Pala-o, Iligan City
March 25, 2011
“Engage la Perfection pour la Profession d’Accueil”
Facilitator
Iligan Medical Center College, Pala-o, Iligan City
February 21-23, 2011
“ Basic Safety Training”
(Regulation VI/1 of 1978 Convention)
Maritime Education and Training Center Alumnos,
Mambaling, Cebu City Philippines
April 11-17, 2011
Personal Survival Technique
(13.25 hours)
Fire Prevention and Fire Fighting
(12 hours)
Elementary First Aid
(12 hours)
Personal Safety and Social Responsibility
(14 hours)
“ Culinary Show with Chef Ed, A cooking, Baking Seminar & Demonstration and Bartending Showdown”
Rianna’sCantene, Mindanao Civic Center, Tubod, Lanao Del Norte
February 28, 2010
“ Super Ferry ATSC, Aprrentice-By-Experience”
(School Onboard Learning Program)
ATSC-M-V Super Ferry 05
(160 hours on board training)
August26, 2009
“ Certicate of Recognition as School Campaigner of the Year”
Iligan Medical Center College, Pala-o, Iligan City
March 29, 2009
ADDITIONAL SKILLS AND INTEREST
Familiar with Microsoft Packages: PowerPoint, Excel, Word
Basic Table Napkin folding
Basic Table Skirting
Dancing
Singing
PERSONAL DETAILS
Civil Status: Single
Date of Birth: April 20, 1991
Birth of Place: Manticao, Misamis Oriental
Height: 5’3
Weight: 128 lbs.
CHARACTER OF REFERENCES
Mr. Jerry Jacob
Branch Operator
Initao, Misamis Oriental
Ms. Alfaye Nicole Yañez
Practicum Coordinator
Iligan Medical Center College
Tell. (063-***-**** local 4201/+639*********
Ms. Yvette Dapril Jayme
Sales Account Manager
Waterfront Insular Hotel Davao
0915 – 815 - 2114
Contact this candidate